Gong | ConnectWise Marketplace

Gong Revenue Intelligence

AI-Fueled Revenue Intelligence Platform.

ConnectWise Certified Integration

Integrated seamlessly with the ConnectWise platform.

This integration is certified via the ConnectWise Invent program, which means it was developed in collaboration with the ConnectWise API team, passed a security review, completed the certification process, and receives tier 1 integration support.

Introduction

Managing a revenue organization in today’s digital world can be challenging. Customer expectations are constantly changing. And sellers, front-line managers, leaders, and revenue executives need the right tools to meet those expectations. Gong can help your team increase productivity, grow revenue predictably, and make informed business decisions based on what your customers say and do. All powered by the most accurate and reliable AI available.

From intelligently coaching sellers, to gaining complete pipeline visibility, to measuring strategic initiative outcomes, Gong helps you focus on what matters most.

Highlights

Optimize

Optimize your next step with consolidated, real-time buyer signals

Align

Align data across tools to keep stakeholders on the same page

Automate

Automate progress updates and alerts to keep deals on track

Overview
Integration
Support

Why Gong is different.

Advanced visibility with 5x more sales engagement data than any other solution, Gong delivers comprehensive insights from calls, emails, chats, engagement events, and more.

Smart Guidance with triple the AI accuracy - and contextual understanding vs. only keywords - Gong removes the guesswork in your next-best action.

Integrated Data with 120+ partner integrations, Gong is the only solution to harmonize every data silo into a single view of revenue activity.

Gong also delivers enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations.

Capture an integrated revenue data set.

Connect every data source and automatically update your systems with the latest customer insights

Understand a unified view of customer interactions.

Analyze how interactions drive quantifiable outcomes and act on opportunities to boost productivity

Act on guidance for key workflows.

Prospect, manage pipeline, forecast, and coach with AI-based recommendations at every step

Make informed decisions on strategic initiatives.

Confidently move between tactics and strategy with early insights into how your big bets are faring.

The Krista.ai integration connects to ConnectWise Manage and Automate via REST APIs and webhooks to synchronize tickets, alerts, and configuration data.
Krista can create, update, or close ConnectWise tickets based on triggers from other systems and can execute ConnectWise workflows initiated from chat or voice interfaces.
Using Krista’s no-code orchestration layer, admins can authenticate via API keys or OAuth, map ConnectWise fields to ITSM/CRM objects, and define event-driven automations that span systems like ServiceNow, Jira, Microsoft 365, and Slack without writing scripts. This enables intelligent, cross-platform orchestration and conversational access to ConnectWise data.

Gong's PSA integration is currently undergoing certification through the Invent program.

Details

Overview

Why Gong is different.

Advanced visibility with 5x more sales engagement data than any other solution, Gong delivers comprehensive insights from calls, emails, chats, engagement events, and more.

Smart Guidance with triple the AI accuracy - and contextual understanding vs. only keywords - Gong removes the guesswork in your next-best action.

Integrated Data with 120+ partner integrations, Gong is the only solution to harmonize every data silo into a single view of revenue activity.

Gong also delivers enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations.

Capture an integrated revenue data set.

Connect every data source and automatically update your systems with the latest customer insights

Understand a unified view of customer interactions.

Analyze how interactions drive quantifiable outcomes and act on opportunities to boost productivity

Act on guidance for key workflows.

Prospect, manage pipeline, forecast, and coach with AI-based recommendations at every step

Make informed decisions on strategic initiatives.

Confidently move between tactics and strategy with early insights into how your big bets are faring.

Integration

The Krista.ai integration connects to ConnectWise Manage and Automate via REST APIs and webhooks to synchronize tickets, alerts, and configuration data.
Krista can create, update, or close ConnectWise tickets based on triggers from other systems and can execute ConnectWise workflows initiated from chat or voice interfaces.
Using Krista’s no-code orchestration layer, admins can authenticate via API keys or OAuth, map ConnectWise fields to ITSM/CRM objects, and define event-driven automations that span systems like ServiceNow, Jira, Microsoft 365, and Slack without writing scripts. This enables intelligent, cross-platform orchestration and conversational access to ConnectWise data.

Gong Revenue Intelligence

Optimize

Align

Automate

Why Gong is different.

Capture an integrated revenue data set.

Understand a unified view of customer interactions.

Act on guidance for key workflows.

Make informed decisions on strategic initiatives.

Gong's PSA integration is currently undergoing certification through the Invent program.

Integrations:

Categories:

Documentation:

Details

Integrations:

Categories:

Documentation:

Overview

Why Gong is different.

Capture an integrated revenue data set.

Understand a unified view of customer interactions.

Act on guidance for key workflows.

Make informed decisions on strategic initiatives.

Integration

Support

Gong's PSA integration is currently undergoing certification through the Invent program.