Webinar Recap: Unlocking Success with ConnectWise, Arrow, and Microsoft Copilot

May 15, 2024

 

By: Vicky Bruns 

ConnectWise recently hosted a webinar on AI readiness and monetization strategies, featuring ConnectWise Invent™ certified integrator Arrow Electronics. If you’d like to watch the on-demand recording, you can check it out here.  

Here are some of the key takeaways: 

Importance of AI in today's market: Not having an AI strategy could mean falling behind, as AI continues to redefine productivity and efficiency across industries. 

Emphasis on cybersecurity: With AI integration, ensuring a secure foundation is paramount. This presents a significant opportunity for managed service providers (MSPs) to consult and guide their clients through the necessary security measures, ensuring a safe and effective deployment of AI technologies, such as Microsoft® Copilot or ConnectWise Sidekick. 

Microsoft Copilot: From summarizing meetings to prioritizing emails, Copilot's capabilities can significantly boost productivity and allow MSPs to focus on what matters most. Ken Heinrich, Director of North America Cloud at Arrow Electronics, and Scott Nelson, Director of Digital Business Development at Arrow, joined the discussion to shed light on how MSPs can leverage Microsoft Copilot alongside Arrow's expertise to deliver unparalleled value to their customers. 

Arrow in ConnectWise Invent program: Arrow has built-in certified integrations with ConnectWise CPQ to immediately source available products from Arrow and deliver accurate proposals to their end customers. This functionality reduces potential for billing disputes, saving MSPs time and money.  

ConnectWise partners can register with Arrow directly in ConnectWise Home today. This simplified onboarding process also includes access to Arrow’s line card and additional credit facilities. 

About ConnectWise Invent 

ConnectWise Invent is an official vendor integration partnership program. Third-party vendors are invited to collaborate on the development of robust and secure integration experiences with our ConnectWise platform for the benefit of our mutual MSP partners.