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ShadowHQ

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Product Overview

ShadowHQ is an out-of-band cyber incident preparedness and response platform. Acting as a virtual bunker for when your clients’ systems and communications are compromised- all the tools, communications, people, and documents your clients need to recovery quickly from an attack, centralized in a secure location out of reach from threat actors. Bring together incident response, crisis management, business continuity and disaster recovery teams in a single, secure location.  IT Solution Providers can deliver services through ShadowHQ such as cybersecurity advisory services, resilience playbooks/processes, guided tabletop exercises and all aspects of incident response – all while ensuring security and privacy even when their systems are compromised.

Key features include:

  • End-to-end, out-of-band backup workplace
  • Multi-channel alerts & notifications
  • Automated call trees
  • Automated response playbooks
  • Task assignment and management
  • Secure communications – Messaging, Video, Voice
  • Concurrent conference/video calls
  • Secure file storage
  • Real-time incident reporting
  • Post incident analysis and lessons learned
  • Mass notifications
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