ShadowHQ is an out-of-band cyber incident preparedness and response platform. Acting as a virtual bunker for when your clients’ systems and communications are compromised- all the tools, communications, people, and documents your clients need to recovery quickly from an attack, centralized in a secure location out of reach from threat actors. Bring together incident response, crisis management, business continuity and disaster recovery teams in a single, secure location.  IT Solution Providers can deliver services through ShadowHQ such as cybersecurity advisory services, resilience playbooks/processes, guided tabletop exercises and all aspects of incident response – all while ensuring security and privacy even when their systems are compromised.

Key features include:

• End-to-end, out-of-band backup workplace
• Multi-channel alerts & notifications
• Automated call trees
• Automated response playbooks
• Task assignment and management
• Secure communications – Messaging, Video, Voice
• Concurrent conference/video calls
• Secure file storage
• Real-time incident reporting
• Post incident analysis and lessons learned
• Mass notifications