Product Overview
Service Leadership Inc.®, a ConnectWise solution helps IT solution providers (TSPs) build shareholder value and reach top quartile (Best-in-Class) profitability.
The Service Leadership profitability tools give you everything you need to begin driving greater revenue, reducing costs, and incurring less risk within your business.
Service Leadership Index®
Service Leadership Index benchmarking gives you the ability to see how your company’s performance stacks up in-depth, financially and operationally to the Best-in-Class. Drill down into specific reports such as:
- Revenue by Line of Business
- EBITDA and Adjusted EBITDA Profitability vs. Best-in-Class
- Sales, General & Admin Dollars and Percent vs. Best-in-Class
You’ll get a detailed view how you’re doing across almost every ledger account in your business. Learn more >>

SLIQ™
An online Operational Maturity Level™ progression tool for management teams. SLIQ analyzes your current operating methods to determine strength and weaknesses. SLIQ then creates a customized, detailed Action Plan specifically prescribed for your company with best practices via tools, videos and white papers to help improve your performance. Assign tasks to your management team and prioritize your Action Plan with them. Learn more >> Request a demo >>

See how the TSP industry is doing in your business model:
Service Leadership Index® Annual IT Solution Provider Industry Profitability Report™
Recognized worldwide as the “TSP industry's encyclopedia of performance,” this 300+ report provides unequaled insights and analysis into how the top-performing TSPs in your business model are growing, changing and profiting. Learn more >>

Service Leadership Index® Annual IT Solution Provider Industry Compensation Report™
The 300+ page report provides specific compensation data, as well as compensation strategies of top-performing TSPs. See what your peers are paying across 50+ common TSP positions, and how they are compensating and incentivizing their employees. Learn more >>
