Mizo is an AI-powered agent designed to enhance every level of support for Managed Service Providers (MSPs) using ConnectWise. Whether it’s Level 1, 2, or 3, Mizo helps accelerate ticket resolution by automating triage, suggesting accurate responses, and surfacing relevant knowledge, all within your existing ConnectWise environment.
Mizo is an AI-powered agent designed to enhance every level of support for Managed Service Providers (MSPs) using ConnectWise. Whether it’s Level 1, 2, or 3, Mizo helps accelerate ticket resolution by automating triage, suggesting accurate responses, and surfacing relevant knowledge, all within your existing ConnectWise environment.
Built by an MSP for MSPs, Mizo leverages historical data, ticketing patterns, and documentation from external sources like Hudu, ITGlue, SharePoint, and more. It continuously learns and improves, helping your team handle tickets faster and more accurately. With Mizo, no ticket is too complex to handle.
Key Benefits:
No more repetitive tasks or wasted time searching for answers. With Mizo, your MSP becomes smarter and faster, with every ticket.
Mizo is a SaaS-based solution that is always up to date. It integrates without cost seamlessly with ConnectWise Manage and current versions of knowledge management platforms like Hudu, ITGlue, and SharePoint.
Features:
Mizo’s integration ensures that your team is always working with the most accurate and up-to-date information, without the need for additional platforms or complex configurations.
Mizo is an AI-powered agent designed to enhance every level of support for Managed Service Providers (MSPs) using ConnectWise. Whether it’s Level 1, 2, or 3, Mizo helps accelerate ticket resolution by automating triage, suggesting accurate responses, and surfacing relevant knowledge, all within your existing ConnectWise environment.
Built by an MSP for MSPs, Mizo leverages historical data, ticketing patterns, and documentation from external sources like Hudu, ITGlue, SharePoint, and more. It continuously learns and improves, helping your team handle tickets faster and more accurately. With Mizo, no ticket is too complex to handle.
Key Benefits:
No more repetitive tasks or wasted time searching for answers. With Mizo, your MSP becomes smarter and faster, with every ticket.
Mizo is a SaaS-based solution that is always up to date. It integrates without cost seamlessly with ConnectWise Manage and current versions of knowledge management platforms like Hudu, ITGlue, and SharePoint.
Features:
Mizo’s integration ensures that your team is always working with the most accurate and up-to-date information, without the need for additional platforms or complex configurations.
