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ITBOOST is a SAAS platform that offers IT Service Providers with Documentation, Password Management, Customer Feedback and BI - all in one place. The platform is packed with cutting edge features designed to maximize the productivity and efficiency of IT departments.
Say hello to a new breed of documentation: Our goal is to provide a place for effective customer documentation. We are unique, because we offer that, and so much more. ITBoost allows you to have an in depth look at your business by utilizing tickets, assets, and customer feedbacks all in one easy place to find. Offering all of this and an extensive look at your customer documentation gives you an easier and more efficient experience.
Lead with facts, not feelings: You can finally have a comprehensive look at your team’s performance, all in one place with ITBoost. With access to Customer Feedback, BI Dashboards, Alerts and Reports, it’s not a question of what you will know, but how you will use it.
Say goodbye to poor documentation: Clean and standardized documentation is vital to any MSP’s success. With our new interface, you no longer have an excuse for poor documentation! Having a user intuitive program allows you to have access to everything you need from any device, anywhere.
CrashPlan ProE integration gives you complete visibility of the backup status of each machine backed up by CrashPlan ProE. The backup dashboard is a feature built directly into ITBOOST.
VOIP Integration via WebURL provides details about the caller right when a call is answered. This gives your techs complete visibility of who is calling, where the call is from, who the contact last talked to, all the linked assets and KB articles along with the feedback given by this user.
STANDARD FEATURES included w/ all plans:
ConnectWise Manage
ConnectWise Automate
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ITBoost’s ConnectWise Manage Integration is certified via the ConnectWise Invent Program. If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the ITBoost team directly to resolve any issues.
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