IRONSCALES Integrated Cloud Email Security (ICES) Platform

IRONSCALES empowers MSPs with AI-driven email security, SAT, and DMARC management. Deploy in minutes with flexible billing, no quotas, and 24/7 support to boost protection, profit, and efficiency.

Introduction

IRONSCALES delivers AI-driven email security built for MSPs. Adaptive AI stops phishing, BEC, QR scams, and ATOs in real time with no MX changes. Agentic SOC automation remediates threats across tenants in minutes, helping teams manage more clients efficiently. Integrated phishing simulations and SAT strengthen users against evolving attacks.

From one multi-tenant console, MSPs gain automation, visibility, and control. we improves efficiency with spam hygiene, account takeover protection, and DMARC management to secure domains and reduce spoofing. Flexible billing, 24/7 support, and partner enablement make it easy to grow profitably while delivering stronger protection to end users.

Highlights

Advanced Phishing Threat Detection

Stop phishing, BEC, QR code scams, and ATOs before they disrupt customers. No MX change required.

Agentic SOC Automation

Agentic SOC automation investigates, classifies, and remediates threats across tenants in minutes.

SAT & Phishing Simulation Testing

Run realistic phishing tests and multilingual SAT programs with compliance-ready reports to boost.

  • Overview

  • Integrations

  • Support

IRONSCALES for MSPs
Phishing, BEC, and credential theft are surging, and traditional tools can't keep up. As an MSP, you're expected to stop every threat, support every user, and do it all profitably.

IRONSCALES helps you do just that. Purpose-built for MSPs, our AI-powered, multi-tenant platform delivers real-time inbox protection, automated SOC operations, and integrated user training, all without changing MX records or slowing down mail flow.

Built for MSPs from Day One
IRONSCALES combines Adaptive AI, agentic SOC automation, and user awareness training into a single platform designed to scale across your client base.

What sets us apart:
• 3-minute deployment. Native API integration with Microsoft 365 and Google Workspace. No MX changes, no rerouting, no downtime.
• Multi-tenant console. Manage all clients, policies, and incidents from one place.
• Flexible billing. Monthly billing, no minimums, and margins that support growth.
• Partner-first enablement. Co-branded campaigns, technical onboarding, and 24/7 support.
• 90-day scan back and free NFR. Prove immediate value by uncovering threats hiding in inboxes.

“Using IRONSCALES has had a drastic impact on our team in reducing the number of incidents we receive daily.”
— Jacob Baughn, Director of Technical Services, LeafTech Consulting

Stop Modern Email Threats with Adaptive AI
Phishing, BEC, and QR code scams are built to bypass traditional defenses. IRONSCALES Adaptive AI continuously learns from user behavior and insights from over 30,000 global security professionals to spot evolving threats that others miss, without relying on static rules or rerouting mail.
We operate at the inbox level, where attacks happen, scanning internal and external messages in real time to detect impersonation, intent shifts, and anomalies.

“By consolidating our tools into one platform, we reduced costs and improved service efficiency.”
— Nick Prochazka, Director of Security Operations, Fortress Security Risk Management

Agentic SOC Automation: Scale Without Hiring
Email incident triage drains time and budgets. Our agentic AI SOC assistant, Themis, automates detection, clustering, and remediation so your team can scale faster without growing headcount.
• 99 percent of incidents are auto-remediated across all tenants
• One-click remediation removes threats instantly
• Customizable automation levels let you decide when to involve analysts

“IRONSCALES eliminated the time we spent on incident management, enabling us to handle more clients with the same team and boosting profitability.”
— Bones Ijeoma, CEO & Founder, AllSafeIT

Train the Human Firewall with Simulations and SAT
Security isn’t just tech, it’s people. IRONSCALES integrates security awareness training and GPT-powered phishing simulations into the same console to build stronger user awareness.
• Adaptive, multilingual video training based on behavior
• Phishing simulations tailored to each user’s risk profile
• Instant, compliance-ready reporting across all clients

DMARC Management Made Easy
Email authentication is now mandatory. IRONSCALES DMARC automates SPF, DKIM, and DMARC setup across client domains, eliminating manual DNS headaches.
• One-click DNS record publishing
• Real-time spoofing alerts
• Automatic SPF flattening for consistent deliverability and compliance

Spam and Graymail Filtering That Adapts to Each User
Forget static rules. Our Adaptive AI Spam Hygiene learns user preferences over time, reducing false positives, cutting ticket volume, and keeping inboxes clean without manual tuning.

Credential Theft and Account Takeover Defense
IRONSCALES uses behavioral analysis and authentication checks to stop suspicious logins, MFA bypass attempts, and rule changes. When threats are found, remediation is instant, limiting exposure across all tenants.

Unified Console and Native Integrations
Manage threats, training, and domains in one console. IRONSCALES integrates with your PSA, SIEM, SOAR, and ITSM tools, including ConnectWise, Splunk, and ServiceNow. This streamlines operations without adding complexity.

Full Partner Program Support
The IRONSCALES MSP Partner Program gives you the resources and flexibility to succeed.
• Co-branded assets, partner portal access, and 24/7 support
• Role-based training and certifications
• Monthly billing, no quotas, no minimums
• Dedicated Partner Success Managers

“Deployment was incredibly fast, and the multi-tenant dashboard saves us countless hours every week.”
— Greg Browning, CEO & Principal, SinglePoint Global

Why MSPs Choose IRONSCALES Over SEGs
Secure Email Gateways (SEGs) miss modern social engineering attacks. IRONSCALES operates inside the inbox using adaptive AI and human feedback to detect threats SEGs can’t, all without disrupting mail flow or creating management overhead.

Our edge:
• Inbox-level visibility and protection
• Agentic SOC automation with human-in-the-loop learning
• Integrated phishing simulation and training
• No MX changes or rerouting required
• Fast, scalable deployment built for MSPs

Fast to Deploy, Easy to Scale
Get started in under 3 minutes. No MX changes. No downtime. IRONSCALES begins learning and protecting the moment it's connected.
Most MSPs see improved detection and time savings in week one, and happier users by week two.

IRONSCALES gives MSPs a smarter, simpler way to deliver world-class email security. Our unified platform combines inbox-level AI protection, SOC automation, integrated training, and domain management so you can grow revenue and protect clients without growing your workload. Email security that works as hard as you do.

Customers need only a cloud email environment (Microsoft 365 or Google Workspace) and admin-level API access to deploy IRONSCALES. There is no need for additional infrastructure, agents, or SEG dependency. All core features are delivered via a SaaS model, available as part of a unified platform license.

IRONSCALES deploys via native API integration—no MX record changes are required. This allows organizations to be up and running in minutes. It integrates directly with Microsoft 365 or Google Workspace, protecting both inbound and internal email flows.

We offer flexible support options including 24/7 customer service, dedicated Customer Success Managers for onboarding and strategic guidance, quick-start playbooks for fast deployment, and optional professional services for advanced customization. Customers also benefit from our crowwdsourced threat intelligence and shared threat hunting mentioned earlier.

Details

Overview

IRONSCALES for MSPs
Phishing, BEC, and credential theft are surging, and traditional tools can't keep up. As an MSP, you're expected to stop every threat, support every user, and do it all profitably.

IRONSCALES helps you do just that. Purpose-built for MSPs, our AI-powered, multi-tenant platform delivers real-time inbox protection, automated SOC operations, and integrated user training, all without changing MX records or slowing down mail flow.

Built for MSPs from Day One
IRONSCALES combines Adaptive AI, agentic SOC automation, and user awareness training into a single platform designed to scale across your client base.

What sets us apart:
• 3-minute deployment. Native API integration with Microsoft 365 and Google Workspace. No MX changes, no rerouting, no downtime.
• Multi-tenant console. Manage all clients, policies, and incidents from one place.
• Flexible billing. Monthly billing, no minimums, and margins that support growth.
• Partner-first enablement. Co-branded campaigns, technical onboarding, and 24/7 support.
• 90-day scan back and free NFR. Prove immediate value by uncovering threats hiding in inboxes.

“Using IRONSCALES has had a drastic impact on our team in reducing the number of incidents we receive daily.”
— Jacob Baughn, Director of Technical Services, LeafTech Consulting

Stop Modern Email Threats with Adaptive AI
Phishing, BEC, and QR code scams are built to bypass traditional defenses. IRONSCALES Adaptive AI continuously learns from user behavior and insights from over 30,000 global security professionals to spot evolving threats that others miss, without relying on static rules or rerouting mail.
We operate at the inbox level, where attacks happen, scanning internal and external messages in real time to detect impersonation, intent shifts, and anomalies.

“By consolidating our tools into one platform, we reduced costs and improved service efficiency.”
— Nick Prochazka, Director of Security Operations, Fortress Security Risk Management

Agentic SOC Automation: Scale Without Hiring
Email incident triage drains time and budgets. Our agentic AI SOC assistant, Themis, automates detection, clustering, and remediation so your team can scale faster without growing headcount.
• 99 percent of incidents are auto-remediated across all tenants
• One-click remediation removes threats instantly
• Customizable automation levels let you decide when to involve analysts

“IRONSCALES eliminated the time we spent on incident management, enabling us to handle more clients with the same team and boosting profitability.”
— Bones Ijeoma, CEO & Founder, AllSafeIT

Train the Human Firewall with Simulations and SAT
Security isn’t just tech, it’s people. IRONSCALES integrates security awareness training and GPT-powered phishing simulations into the same console to build stronger user awareness.
• Adaptive, multilingual video training based on behavior
• Phishing simulations tailored to each user’s risk profile
• Instant, compliance-ready reporting across all clients

DMARC Management Made Easy
Email authentication is now mandatory. IRONSCALES DMARC automates SPF, DKIM, and DMARC setup across client domains, eliminating manual DNS headaches.
• One-click DNS record publishing
• Real-time spoofing alerts
• Automatic SPF flattening for consistent deliverability and compliance

Spam and Graymail Filtering That Adapts to Each User
Forget static rules. Our Adaptive AI Spam Hygiene learns user preferences over time, reducing false positives, cutting ticket volume, and keeping inboxes clean without manual tuning.

Credential Theft and Account Takeover Defense
IRONSCALES uses behavioral analysis and authentication checks to stop suspicious logins, MFA bypass attempts, and rule changes. When threats are found, remediation is instant, limiting exposure across all tenants.

Unified Console and Native Integrations
Manage threats, training, and domains in one console. IRONSCALES integrates with your PSA, SIEM, SOAR, and ITSM tools, including ConnectWise, Splunk, and ServiceNow. This streamlines operations without adding complexity.

Full Partner Program Support
The IRONSCALES MSP Partner Program gives you the resources and flexibility to succeed.
• Co-branded assets, partner portal access, and 24/7 support
• Role-based training and certifications
• Monthly billing, no quotas, no minimums
• Dedicated Partner Success Managers

“Deployment was incredibly fast, and the multi-tenant dashboard saves us countless hours every week.”
— Greg Browning, CEO & Principal, SinglePoint Global

Why MSPs Choose IRONSCALES Over SEGs
Secure Email Gateways (SEGs) miss modern social engineering attacks. IRONSCALES operates inside the inbox using adaptive AI and human feedback to detect threats SEGs can’t, all without disrupting mail flow or creating management overhead.

Our edge:
• Inbox-level visibility and protection
• Agentic SOC automation with human-in-the-loop learning
• Integrated phishing simulation and training
• No MX changes or rerouting required
• Fast, scalable deployment built for MSPs

Fast to Deploy, Easy to Scale
Get started in under 3 minutes. No MX changes. No downtime. IRONSCALES begins learning and protecting the moment it's connected.
Most MSPs see improved detection and time savings in week one, and happier users by week two.

IRONSCALES gives MSPs a smarter, simpler way to deliver world-class email security. Our unified platform combines inbox-level AI protection, SOC automation, integrated training, and domain management so you can grow revenue and protect clients without growing your workload. Email security that works as hard as you do.

Integrations

Customers need only a cloud email environment (Microsoft 365 or Google Workspace) and admin-level API access to deploy IRONSCALES. There is no need for additional infrastructure, agents, or SEG dependency. All core features are delivered via a SaaS model, available as part of a unified platform license.

IRONSCALES deploys via native API integration—no MX record changes are required. This allows organizations to be up and running in minutes. It integrates directly with Microsoft 365 or Google Workspace, protecting both inbound and internal email flows.

Support

We offer flexible support options including 24/7 customer service, dedicated Customer Success Managers for onboarding and strategic guidance, quick-start playbooks for fast deployment, and optional professional services for advanced customization. Customers also benefit from our crowwdsourced threat intelligence and shared threat hunting mentioned earlier.