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The purpose-built platform for MSPs.
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Professional services automation designed to run your as-a-service business.
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Remotely access and support any device, anywhere, any time.
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Powerful RMM for next-level IT support.
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Monitor and manage your client's networks the way you want - hands on, automated or both with our NOC services.
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GlassHive
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  • Overview

  • Integration

  • Support

ilert is an AI-first platform for seamless integration of alerting, on-call management, and status pages to help teams meet SLAs. With ilert, MSPs manage on-call schedules, respond to incidents, and communicate updates through status pages, all within one application. Companies use ilert to manage always-on services and increase their uptime.

Integrate ConnectWise PSA with ilert to automate incident creation from tickets and streamline alerting workflows.

  • Acknowledge critical ConnectWise's tickets in seconds with multi-channel alerting and escalation policies
  • Centralize incident response across multiple clients
  • Monitor and enforce SLA compliance with precision

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Integrates with:
PSA Integration
Categories:
IT Management

Details

Integrates with:
PSA Integration
Categories:
IT Management

Overview

ilert is an AI-first platform for seamless integration of alerting, on-call management, and status pages to help teams meet SLAs. With ilert, MSPs manage on-call schedules, respond to incidents, and communicate updates through status pages, all within one application. Companies use ilert to manage always-on services and increase their uptime.

Integration

Integrate ConnectWise PSA with ilert to automate incident creation from tickets and streamline alerting workflows.

  • Acknowledge critical ConnectWise's tickets in seconds with multi-channel alerting and escalation policies
  • Centralize incident response across multiple clients
  • Monitor and enforce SLA compliance with precision

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

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