• Overview

  • Integration

CallBuzz is the only AI phone answering service built specifically for MSPs. We replace expensive human answering services and costly external help desks with intelligent AI that instantly recognizes customers by phone number, creates tickets, and handles escalations 24/7 - allowing your internal team to focus on what they do best, helping customers!

  • Handles phone calls with AI agents which recognizes callers, gathers technical issues, instantly creates accurate, detailed tickets and escalates appropriately to the MSP’s technical team

Overview

CallBuzz is the only AI phone answering service built specifically for MSPs. We replace expensive human answering services and costly external help desks with intelligent AI that instantly recognizes customers by phone number, creates tickets, and handles escalations 24/7 - allowing your internal team to focus on what they do best, helping customers!

Integration

  • Handles phone calls with AI agents which recognizes callers, gathers technical issues, instantly creates accurate, detailed tickets and escalates appropriately to the MSP’s technical team