Absolute Resilience for ConnectWise

ConnectWise Certified

Boost cyber resilience across customer environments by enhancing endpoint visibility, enforcing security posture through application self-healing, and responding to device risks or compliance breaches through integrated device actions.

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ConnectWise Certified Integration

Integrated seamlessly with the ConnectWise platform.

This integration is certified via the ConnectWise Invent program, which means it was developed in collaboration with the ConnectWise API team, passed a security review, completed the certification process, and receives tier 1 integration support.

Introduction

Highlights

Enforce Endpoint Compliance

Monitor key device attributes and self-heal critical security apps to maintain security posture.

Rehydrate devices back to a trusted state

Restore endpoints back to a fully compliant state after an IT or security incident.

Secure At-Risk Devices and Data

Freeze compromised endpoints. Securely wipe data with proof of erasure for audits.

Overview
Integrations
Support

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Absolute Resilience for ConnectWise offers Managed Service Providers (MSPs) unparalleled visibility and control across their customers’ endpoint environments. Track granular information such as device location, protect stored sensitive information, maintain the health of critical security applications and remotely respond to device risks, compliance breaches or security incidents.

The product surfaces up Absolute Secure Endpoint’s tailored device telemetry and remote device actions to be accessible through the ConnectWise Asio(TM) Platform. Resilience for ConnectWise leverages Absolute Persistence(R) technology embedded in the firmware of PCs manufactured by leading OEMs such as Dell, Lenovo, HP and others.

Absolute Resilience for ConnectWise offers the following capabilities through the ConnectWise Asio Platform:

Base Module
• The core module, includes the deployment control of the Absolute Agent and basic Hardware Reporting. Other modules depend on it.

Discover/Guard Module:
• Tracking encryption status across devices.
• Geolocation to monitor the device’s current location.
• Device Freeze to quarantine at-risk or compromised devices.
• Offline Freeze to quarantine devices that have been offline for over a specified period.
• Device Wipe to protect sensitive information on compromised, decommissioned or reassigned devices from falling in the wrong hands. Obtain a certificate of sanitization as proof for device audits. Comply with NIST SP 800-88 media sanitization standards.

Heal Module:
• Application Resilience to report on and repair the health of critical Microsoft applications. Supported applications include:
o Microsoft BitLocker
o Microsoft Configuration Manager (previously SCCM)
o Microsoft Defender ATP

Rehydrate Module:
• Remotely recover devices back to a fully trusted and compliant state in response to an IT or security incident.
• Get your business back up and running faster and prevent lateral attack movement.

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.

* To view the above images in full size, simply right-click on image and select 'Open Image in New Tab'.

Absolute Resilience for ConnectWise offers the following capabilities through the ConnectWise Asio Platform:

Base Module
• The core module, that includes the deployment of the Absolute Agent and basic Hardware Reporting. Other modules depend on it.

Discover/Guard Module:
• Tracking encryption status across devices.
• Geolocation to monitor the device’s current location.
• Device Freeze to quarantine at-risk or compromised devices.
• Offline Freeze to quarantine devices that have been offline for over a specified period.
• Device Wipe to protect sensitive information on compromised, decommissioned or reassigned devices from falling in the wrong hands. Obtain a certificate of sanitization as proof for device audits. Comply with NIST SP 800-88 media sanitization standards.

Heal Module:
• Application Resilience to report on and repair the health of critical Microsoft applications. Supported applications include:
o Microsoft BitLocker
o Microsoft Configuration Manager (previously SCCM)
o Microsoft Defender ATP

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.

Absolute's ConnectWise Asio Integration is certified via the ConnectWise Invent Program.

• If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues.

• Support provided by Absolute Security - for questions/issues related to the Absolute Resilience for ConnectWise product, please email msp.support@absolute.com - contacts need to be authorized contacts (either the person who registered or someone previously authorized by them) and must also provide the Absolute Account Id, which is provided in the Welcome Email sent to the Registration contact and also visible in the Absolute Console to the Registration Contact.

• Frequently Asked Questions - can be found on the Resilience for Connectwise home page on the Absolute website - https://www.absolute.com/partners/connectwise/

Details

Overview

* To view the above images in full size, simply right-click on image and select 'Open Image in New Tab'.

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.

Integrations

* To view the above images in full size, simply right-click on image and select 'Open Image in New Tab'.

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.