Absolute Resilience for MSPs

ConnectWise Certified

We Stop Downtime. Absolute Security's firmware-embedded resilience is already built into your customers’ devices, enabling you to prevent and minimize disruption of your management and security stack and recover in minutes when cyber incidents occur. RMM, security apps, endpoints, data, and networks are always on, always connected, always protected. Complete control for you. Complete confidence for your customers.

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ConnectWise Certified Integration

Integrated seamlessly with the ConnectWise platform.

This integration is certified via the ConnectWise Invent program, which means it was developed in collaboration with the ConnectWise API team, passed a security review, completed the certification process, and receives tier 1 integration support.

Introduction

Highlights

Enforce Endpoint Compliance

Monitor key device attributes and self-heal critical security apps to maintain security posture.

Rehydrate devices back to a trusted state

Restore endpoints back to a fully compliant state after an IT or security incident.

Secure At-Risk Devices and Data

Freeze compromised endpoints. Securely wipe data with proof of erasure for audits.

Overview
Integrations
Support

* To view the above images in full size, simply right-click on image and select 'Open Image in New Tab'.

Absolute Resilience for MSPs offers Managed Service Providers (MSPs) unparalleled visibility and control across their customers’ endpoint environments. Track granular information such as device location, protect stored sensitive information, maintain the health of critical security applications and remotely respond to device risks, compliance breaches or security incidents.

The product surfaces up Absolute Secure Endpoint’s tailored device telemetry and remote device actions to be accessible through the ConnectWise Asio(TM) Platform. The integration leverages Absolute Persistence(R) technology embedded in the firmware of PCs manufactured by leading OEMs such as Dell, Lenovo, HP and others.

Absolute Resilience for MSPs offers the following capabilities through the ConnectWise Asio Platform:

Base Module
• The core module, includes the deployment control of the Absolute Agent and basic Hardware Reporting. Other modules depend on it.

Discover/Guard Module:
• Tracking encryption status across devices.
• Geolocation to monitor the device’s current location.
• Device Freeze to quarantine at-risk or compromised devices.
• Offline Freeze to quarantine devices that have been offline for over a specified period.
• Device Wipe to protect sensitive information on compromised, decommissioned or reassigned devices from falling in the wrong hands. Obtain a certificate of sanitization as proof for device audits. Comply with NIST SP 800-88 media sanitization standards.

Heal Module:
• Application Resilience to report on and repair the health of critical Microsoft applications. Supported applications include:
o Microsoft BitLocker
o Microsoft Configuration Manager (previously SCCM)
o Microsoft Defender ATP
o Microsoft Intune
o SentinelOne

Rehydrate Module:
• Remotely recover devices back to a fully trusted and compliant state in response to an IT or security incident.
• Get your business back up and running faster and prevent lateral attack movement.

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.

* To view the above images in full size, simply right-click on image and select 'Open Image in New Tab'.

Absolute Resilience for MSPs offers the following capabilities through the ConnectWise Asio Platform:

Base Module
• The core module, that includes the deployment of the Absolute Agent and basic Hardware Reporting. Other modules depend on it.

Discover/Guard Module:
• Tracking encryption status across devices.
• Geolocation to monitor the device’s current location.
• Device Freeze to quarantine at-risk or compromised devices.
• Offline Freeze to quarantine devices that have been offline for over a specified period.
• Device Wipe to protect sensitive information on compromised, decommissioned or reassigned devices from falling in the wrong hands. Obtain a certificate of sanitization as proof for device audits. Comply with NIST SP 800-88 media sanitization standards.

Heal Module:
• Application Resilience to report on and repair the health of critical Microsoft applications. Supported applications include:
o Microsoft BitLocker
o Microsoft Configuration Manager (previously SCCM)
o Microsoft Defender ATP
o Microsoft Intune
o SentinelOne

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.

Absolute's ConnectWise Asio Integration is certified via the ConnectWise Invent Program.

• If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues.

• Support provided by Absolute Security - for questions/issues related to the Absolute Resilience for MSPs product, please email msp.support@absolute.com - contacts need to be authorized contacts (either the person who registered or someone previously authorized by them) and must also provide the Absolute Account Id, which is provided in the Welcome Email sent to the Registration contact and also visible in the Absolute Console to the Registration Contact.

• Details on Product Features, Set-up and Pricing - can be found on the Resilience for MSPs home page on the Absolute website - https://www.absolute.com/partners/connectwise/

Details

Overview

* To view the above images in full size, simply right-click on image and select 'Open Image in New Tab'.

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.

Integrations

* To view the above images in full size, simply right-click on image and select 'Open Image in New Tab'.

Base and Discover/Guard modules are supported across Windows and Mac devices. Heal and Rehydrate modules are supported on Windows devices.

Support

Absolute's ConnectWise Asio Integration is certified via the ConnectWise Invent Program.

• Details on Product Features, Set-up and Pricing - can be found on the Resilience for MSPs home page on the Absolute website - https://www.absolute.com/partners/connectwise/