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Webroot

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  • ConnectWise Manage Certified
  • ConnectWise Automate Certified
  • Buy through ConnectWise

Product Overview

This product is available to purchase through the ConnectWise Marketplace. Visit the ordering tab of this tile or click the buy now button to purchase. 

All Webroot solutions for endpoints, networks, and users leverage next-generation technology to stop next-generation threats. 100% cloud-based, effective, easy-to-manage, and fully integrated, each solution is powered by Webroot threat intelligence, which uses advanced machine learning and AI to provide up-to-the-minute protection, and is trusted by security and network leaders around the globe—including Citrix, Cisco, F5 Networks, and Palo Alto Networks—to better protect their customers from cyberattacks. Best of all, these comprehensive products can be managed simply and easily via the same web-based console.

Scroll down to discover the value of layered Smarter Cybersecurity® solutions from Webroot.

Webroot and ConnectWise: Smarter Together

Webroot® DNS Protection
Powered by Webroot Threat Intelligence
The DNS connection is involved in every aspect of internet usage, but it's highly vulnerable to cyberattacks. Modern businesses need to protect their networks, endpoints, and users against internet-borne threats, DNS attacks, and bandwidth drains.

Webroot DNS Protection:

  • Stops 88% of threats before they reach the network
  • Saves you time and money on remediation
  • Helps you control bandwidth
  • Minimizes unproductive web usage
  • Lets you customize policies by IP, group, or device

DNS Protection’s URL filtering is backed by Webroot BrightCloud Web Classification data, which continually classifies more than 600 million domains to protect businesses from the latest, never-before-seen threats.

Webroot® Business Endpoint Protection
Powered by Webroot Threat Intelligence
The foundation of any complete cybersecurity protection program is real-time, multi-vector protection against threats from emails, browsers, files, URLs, ads, apps, and more.

Webroot Business Endpoint Protection:

  • Detects threats in real time
  • Always uses the most up-to-date intelligence
  • Does the heavy lifting in the cloud, not your systems
  • Installs and scans in seconds

Business Endpoint Protection combines the latest real-time data from the Webroot platform with advanced machine learning and behavior-based heuristics for complete multi-vector protection.

Webroot® Security Awareness Training
Powered by Webroot Threat Intelligence

When users unwittingly divulge sensitive info online, criminals can bypass existing layers of security to successfully breach organizations' networks. That's why a layered cybersecurity solution must include end user training that helps you:

  • Achieve compliance
  • Implement best practices
  • Stop phishing and social engineering attacks
  • Provide ongoing training for ongoing defense

Webroot Threat Intelligence allows us to proactively produce security awareness training that's relevant, topical, and tailored to the real-world threats end users encounter.


Useful Links:
DNS Protection Datasheet: www.webroot.com/download_file/2466
Endpoint Protection Datasheet: www.webroot.com/download_file/325
Security Awareness Training Datasheet: www.webroot.com/download_file/2525
Webroot® Partner Edge Programs for MSPs, VARs, and distributors: www.webroot.com/partners 
Webroot Free Trials: www.webroot.com/us/en/business/trials 
The Webroot Next-Gen Timeline:  www.webroot.com/us/en/business/webroot-history

 

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Integration

ConnectWise Manage ConnectWise Manage
ConnectWise Automate ConnectWise Automate


Documentation

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Ordering

Priced per end point. Usage based and billed monthly. ConnectWise will only bill you for your monthly usage, so no need to increase or decrease quantity through the Marketplace or your Account Manager. Webroot usage is calculated from the 16th of every month to the 15th of the following month. Pricing is subject to change at any time.

Webroot is a 3rd party product that ConnectWise distributes. The ConnectWise Privacy Policy is not applicable to the use of this 3rd party product.

For more information or questions you have please reach out to your Account Manager or email Marketplace@ConnectWise.com

Support

Webroot's ConnectWise Manage Integration is certified via the ConnectWise Invent Program. 
If you need assistance with integration implementation, please send a note to Help@ConnectWise.com .  The ConnectWise Manage support team will work with the Webroot team to resolve any issues.

 


ConnectWise Automate Support
Webroot® support queries may be logged via web or telephone, and are handled directly by the Webroot® customer support team. Tickets can be submitted to Webroot® through the online support portal 24 hours a day, 7 days a week. The easiest way to submit a support ticket to Webroot® is through the Web Management Console, by clicking on the menu in the upper right corner, and selecting 'Support'. Another option for opening a support ticket is by clicking this link: https://www.webrootanywhere.com/supportlabtech.

Telephone support is also available in English:

  • North America: 800-870-8102 ext. 2 or 303-476-2221 (Monday - Friday from 8 AM to 5 PM MDT)
  • EMEA: +44 (0) 870 141 7070 (Monday - Friday from 8 AM to 5 PM GMT)
  • APAC: +61 (0)2 8071 1903 (Monday - Friday from 8 AM to 5 PM AET)

User Reviews

  • Matthew DuRand, Business IT
    Great integration and Client Roll out.
    Date: 5/10/2018 8:48 PM
    Was this review helpful? Yes No (0/0)
  • Rich Anderson, Imagine IT, Inc.
    We have been using Webroot to provide malware and security services to our 5000+ endpoints since 2015 and are very happy with our decision. The folks there are uber-helpful, the product is lightweight, fast and effective -- and the technology behind the product is unique, effective and a difference-maker. No, I'm not being paid for this...I'm just a raving fan.
    Date: 7/14/2017 10:41 AM
    Was this review helpful? Yes No (2/0)

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