Service Leadership

Service Leadership Inc.®, a ConnectWise solution, helps IT solution providers (TSPs) build shareholder value and reach top-quartile (best-in-class) profitability.

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Introduction

When making decisions, you need full visibility into how your business is doing financially. Service Leadership gives you that visibility.

With the Service Leadership Index®, you get instant access to real data, updated quarterly, so you can determine how you're really doing financially compared with your peers, competitors, and the best-in-class.

SLIQ™ evaluates your Operational Maturity Level™ and creates a detailed, prioritized Action Plan specific to your firm. You'll get best practices assets illustrating the processes top performers use to drive profitability.

Service Leadership's profitability tools allow you to make fully informed decisions quickly and effectively.

Highlights

Service Leadership Index® Quarterly Benchmarking

Instantly see how your company is financially performing each quarter.

SLIQ™

Online OML™ progression tool. Analyzes your operating methods and provides a detailed Action Plan.

IT Solution Provider Industry Leading Reports

Compensation & Profitability Reports. Insights into how the industry is doing and paying employees.

Overview
Integration

Service Leadership's profitability tools provide a systematic approach that enables higher financial and operational performance.

Service Leadership Index^®Service Leadership Index benchmarking gives you the ability to see how your company’s performance stacks up in-depth, financially and operationally to the Best-in-Class. Drill down into specific reports such as:

Revenue by Line of Business
EBITDA and Adjusted EBITDA Profitability vs. Best-in-Class
Sales, General & Admin Dollars and Percent vs. Best-in-Class

Get a detailed view how you’re doing across almost every ledger account in your business.

Exclusively in the Service Leadership Index: The Service Leadership Index® Budgeting Proforma Tool™ helps you set upcoming financial goals, and guides you step-by-step in creating a detailed revenue, COGS, and operating expense budget. No more guesswork in building a budget. Learn more >>

SLIQ™
An online Operational Maturity Level™ progression tool for management teams. SLIQ analyzes your current operating methods to determine strength and weaknesses. SLIQ then creates a customized, detailed Action Plan specifically prescribed for your company with best practices via tools, videos and white papers to help improve your performance. Assign tasks to your management team and prioritize your Action Plan with them.

Learn more >> Request a demo >>

Service Leadership Index^® Annual IT Solution Provider Industry Profitability Report^™Recognized worldwide as the “TSP industry's encyclopedia of performance,” this 300+ report provides unequaled insights and analysis into how the top-performing TSPs in your business model are growing, changing and profiting. Learn more >>

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Service Leadership Index^® Annual IT Solution Provider Industry Compensation Report^™The 300+ page report provides specific compensation data, as well as compensation strategies of top-performing TSPs. See what your peers are paying across 50+ common TSP positions, and how they are compensating and incentivizing their employees. Learn more >>