ConnectWise Power BI Reporting Packages by Opal Business Solutions

Utilize custom ConnectWise Power BI reports, built by Opal Business Solutions, to see your business in a holistic view which enables you to create efficiencies where they are needed.

Overview
Integration
Support

Utilize custom ConnectWise Power BI reports, built by Opal Business Solutions, to see your business in a holistic view, which enables you to create efficiencies where they are needed. We can create reports that cater to your specific needs. We currently offer two starter reporting packages: Services Tickets and Operations. Contact us to learn more!

ConnectWise PSA

Requirements: ConnectWise Manage v2019.5 Microsoft Power BI Pro License

Features:

Connect directly to your ConnectWise Manage data, via free web URL and start visualizing your data in a whole new way.
Monitor Operational statistics such as WIP reports, Utilization, along with Invoice, Agreements and Time.
Monitor Service Desk statistics and track close rates, along with SLAs.
View trending across modules and make business decisions based on data analytics. See data from Operations, Support, Projects, Products, Marketing, etc.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Integration

ConnectWise PSA

Requirements: ConnectWise Manage v2019.5 Microsoft Power BI Pro License

Features:

Connect directly to your ConnectWise Manage data, via free web URL and start visualizing your data in a whole new way.
Monitor Operational statistics such as WIP reports, Utilization, along with Invoice, Agreements and Time.
Monitor Service Desk statistics and track close rates, along with SLAs.
View trending across modules and make business decisions based on data analytics. See data from Operations, Support, Projects, Products, Marketing, etc.

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.