ShadowProtect by StorageCraft

StorageCraft ShadowProtect is a single cross-platform solution that protects hybrid physical and virtual environments.

Purchase From ConnectWise
  • Overview

  • Integration

  • Ordering

  • Support


When it comes to reliable data recovery, the capabilities of StorageCraft ShadowProtect are unmatched. Thousands of solution providers rely on ShadowProtect to protect their clients’ data. It is a single cross-platform solution that protects hybrid physical and virtual environments.

Fast recovery

  • Industry leader in recovery time and recovery point objectives
  • Recovery of files and folders in minutes
  • Instant recovery with VirtualBoot technology


Flexible recovery

  • Recover to dissimilar hardware or hypervisor environment
  • Supports a broad range of hypervisors and OS platforms
  • Convert a backup image to .VHD, .VMDK, or .VHDK formats for smooth migration or restoration to a VM


Total Business Continuity

  • Integration with StorageCraft Cloud Services for off-site backup
  • Complete, orchestrated one-click failover to the cloud


Simplified management

  • Integration with ConnectWise Automate and ConnectWise Manage

 
Forward-thinking MSPs know the impact standardization brings to the profitability of their service desk. StorageCraft is proud to be the first vendor to truly empower standardization in the data protection category.

Standardize on StorageCraft.

ConnectWise PSA

Requirements: 

  • Up to date versions of ConnectWise and SPX.
  • StorageCraft Portal Access with applicable contracts and services.
  • An appropriately configured ConnectWise PSA system which includes:
    • Defined contracts and agreements
    • Defined products and services.

Features:

  • Map clients’ StorageCraft MSP licenses as well as StorageCraft Cloud usage and storage space information to your ConnectWise customer accounts and contracts
  • Push changes from StorageCraft Cloud Services and the StorageCraft MSP Portal to your ConnectWise customer accounts on a scheduled or manual basis
  • Synchronize client history in order to audit and make any needed data fixes
  • Track StorageCraft licensing and cloud usage and then automate billing from within ConnectWise PSA

 

ConnectWise Automate

Requirements: 

  • ConnectWise Automate versions 12 or 2019 
  • ShadowProtect 5, all versions
  • ShadowProtect SPX, all versions
  • ImageManager, version 7+

Features:

  • Provision new SPX Backup customers from the Automate console
  • Remotely install, license, update and uninstall the SPX Backup agent on any machine.
  • Configure backups with ease on the fly!
  • Monitor backup status for errors and warnings inside the Automate console

For detailed provisioning and purchasing documentation, please click here.

Provision your NEW ACCOUNTMigrate your existing ConnectWise Agreement to usage based billing, or Transfer your billing to ConnectWise by clicking the BUY NOW button.

When provisioning a new account, you'll create your tenant and gain access to the Storagecraft portal. Utilize this portal or the ConnectWise Automate plug in, to add machines and backup jobs as needed, and get billed for your monthly storage use or licenses. No need to enter a quantity for each product, or come back to our marketplace to make changes.

Products Available:

  •          Storagecraft OneXafe Solo Appliance
  •          Storagecraft ShadowXafe Data Protection Solution
  •          Storagecraft ShadowProtect and Cloud Services

Storagecraft OneXafe Solo  is a Plug and Play Appliance that is sold as a subscription for MSRP of $99.00 per month.  For the $99/month, you receive the appliance and backup service for one computer.  A one year commitment is required.  A flexible service that allows for additional computers to be backed up for $79 per month.  With this flexibility, the number of computers that can be backed up can vary month to month, but the monthly fee of $99.00 will be billed per month for the entire year.  A one time shipping and handling fee will be billed at the time of purchase of the OneXafe Solo. 

Storagecraft ShadowXafe is a next generation data protection solution that enables partners to rapidly and reliably backup, recover, and migrate both virtual and physical systems.  No need to commit to specific products upfront, but rather choose to pay as you go, or commit to a monthly $$ amount for discounted pricing.  Switch products as often as necessary, and you’ll only be billed for what you’ve used. Connectwise will bill in arrears, so how much you’re billed, is based on what you’ve used or committed to.  As your usage increases, make a choice to increase your discounts by committing to a higher per month tier, or stay where you are, it’s all up to you. 

Storagecraft ShadowProtect SPX and Cloud Services. Storagecraft’s trusted ShadowProtect SPX family of products provide rapid recovery times for physical, virtual, desktop, Exchange and cloud applications.  Licensed per device.  You can store data locally or in your own Datacenter.

Cloud Services is sold in three Service levels.  1) Cloud Basic. Secure offsite storage of critical business backups with full system restore. 2) Cloud Plus. Comes with everything in Cloud Basic, plus immediate file & folder recovery or 3) Cloud Premium.  Comes with everything in Cloud Plus, and virtualization of systems and failover in the cloud
(Full DRaaS)

Each comes with 1TB of storage and is pooled at the MSP level for each service level.  

For more information or questions you have please reach out to your Account Manager or email Marketplace@ConnectWise.com

ShadowProtect by StorageCraft's PSA and Automate Integrations are certified via the ConnectWise Invent Program.

If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues.

Overview


When it comes to reliable data recovery, the capabilities of StorageCraft ShadowProtect are unmatched. Thousands of solution providers rely on ShadowProtect to protect their clients’ data. It is a single cross-platform solution that protects hybrid physical and virtual environments.

Fast recovery

  • Industry leader in recovery time and recovery point objectives
  • Recovery of files and folders in minutes
  • Instant recovery with VirtualBoot technology


Flexible recovery

  • Recover to dissimilar hardware or hypervisor environment
  • Supports a broad range of hypervisors and OS platforms
  • Convert a backup image to .VHD, .VMDK, or .VHDK formats for smooth migration or restoration to a VM


Total Business Continuity

  • Integration with StorageCraft Cloud Services for off-site backup
  • Complete, orchestrated one-click failover to the cloud


Simplified management

  • Integration with ConnectWise Automate and ConnectWise Manage

 
Forward-thinking MSPs know the impact standardization brings to the profitability of their service desk. StorageCraft is proud to be the first vendor to truly empower standardization in the data protection category.

Standardize on StorageCraft.

Integration

ConnectWise PSA

Requirements: 

  • Up to date versions of ConnectWise and SPX.
  • StorageCraft Portal Access with applicable contracts and services.
  • An appropriately configured ConnectWise PSA system which includes:
    • Defined contracts and agreements
    • Defined products and services.

Features:

  • Map clients’ StorageCraft MSP licenses as well as StorageCraft Cloud usage and storage space information to your ConnectWise customer accounts and contracts
  • Push changes from StorageCraft Cloud Services and the StorageCraft MSP Portal to your ConnectWise customer accounts on a scheduled or manual basis
  • Synchronize client history in order to audit and make any needed data fixes
  • Track StorageCraft licensing and cloud usage and then automate billing from within ConnectWise PSA

 

ConnectWise Automate

Requirements: 

  • ConnectWise Automate versions 12 or 2019 
  • ShadowProtect 5, all versions
  • ShadowProtect SPX, all versions
  • ImageManager, version 7+

Features:

  • Provision new SPX Backup customers from the Automate console
  • Remotely install, license, update and uninstall the SPX Backup agent on any machine.
  • Configure backups with ease on the fly!
  • Monitor backup status for errors and warnings inside the Automate console

Ordering

For detailed provisioning and purchasing documentation, please click here.

Provision your NEW ACCOUNTMigrate your existing ConnectWise Agreement to usage based billing, or Transfer your billing to ConnectWise by clicking the BUY NOW button.

When provisioning a new account, you'll create your tenant and gain access to the Storagecraft portal. Utilize this portal or the ConnectWise Automate plug in, to add machines and backup jobs as needed, and get billed for your monthly storage use or licenses. No need to enter a quantity for each product, or come back to our marketplace to make changes.

Products Available:

  •          Storagecraft OneXafe Solo Appliance
  •          Storagecraft ShadowXafe Data Protection Solution
  •          Storagecraft ShadowProtect and Cloud Services

Storagecraft OneXafe Solo  is a Plug and Play Appliance that is sold as a subscription for MSRP of $99.00 per month.  For the $99/month, you receive the appliance and backup service for one computer.  A one year commitment is required.  A flexible service that allows for additional computers to be backed up for $79 per month.  With this flexibility, the number of computers that can be backed up can vary month to month, but the monthly fee of $99.00 will be billed per month for the entire year.  A one time shipping and handling fee will be billed at the time of purchase of the OneXafe Solo. 

Storagecraft ShadowXafe is a next generation data protection solution that enables partners to rapidly and reliably backup, recover, and migrate both virtual and physical systems.  No need to commit to specific products upfront, but rather choose to pay as you go, or commit to a monthly $$ amount for discounted pricing.  Switch products as often as necessary, and you’ll only be billed for what you’ve used. Connectwise will bill in arrears, so how much you’re billed, is based on what you’ve used or committed to.  As your usage increases, make a choice to increase your discounts by committing to a higher per month tier, or stay where you are, it’s all up to you. 

Storagecraft ShadowProtect SPX and Cloud Services. Storagecraft’s trusted ShadowProtect SPX family of products provide rapid recovery times for physical, virtual, desktop, Exchange and cloud applications.  Licensed per device.  You can store data locally or in your own Datacenter.

Cloud Services is sold in three Service levels.  1) Cloud Basic. Secure offsite storage of critical business backups with full system restore. 2) Cloud Plus. Comes with everything in Cloud Basic, plus immediate file & folder recovery or 3) Cloud Premium.  Comes with everything in Cloud Plus, and virtualization of systems and failover in the cloud
(Full DRaaS)

Each comes with 1TB of storage and is pooled at the MSP level for each service level.  

For more information or questions you have please reach out to your Account Manager or email Marketplace@ConnectWise.com

Support

ShadowProtect by StorageCraft's PSA and Automate Integrations are certified via the ConnectWise Invent Program.

If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues.