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Storage Guardian

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  • ConnectWise Manage Certified
  • ConnectWise Automate Certified
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Product Overview

This is available to Purchase Through ConnectWise Marketplace. Click the pink "Buy Now" button to review purchasing options.

Storage Guardian is a reliable, cost-effective, fully automated backup and recovery software solution, backed up to their mirrored, secure, SSAE-16 certified offsite data storage infrastructure. The service is tightly integrated with ConnectWise Manage and Automate.

Deploy Storage Guardian’s award-winning backup and disaster recovery services on your customers’ networks – directly from within ConnectWise Manage and Automate. Protect customer data with Cloud, Local (on-premise) or Hybrid-type storage. Enable the wealth of data accumulated in Asigra-based data centers across the USA and Canada to be consolidated with your ConnectWise data to streamline the monitoring and support of clients.




Storage Guardian's tight integration with ConnectWise Manage and Automate means that the service can be managed directly from within ConnectWise. Service Board tickets "self-heal" and resolve automatically, giving you a clean dashboard that isolates critical issues and reduces the time spent to manually close tickets. Monitor your customers' RTO/RPO easily, and access complete billing data based on your customers' usage.



Veeam Cloud Connect Dashboard as a tab in a ConnectWise Manage Company:

  • Gives the MSP/Partner the visualon how their end user (also called a Veeam Tenant) is using the Veeam BNR and Agent on-premise software in conjunction with the Veeam Cloud Connect Repository, serviced by Storage Guardian
  • The MSP/Partner can monitor the growth of the Veeam Cloud Connect and through the visual or by being warned via email/text so that they can be made continuously aware of the remaining quota space available. Encouragement to increase/purchase more quota
  • The MSP/Partner can self-modify their end user’s purchased quota, after the initial quota purchase has been made from the ConnectWise Marketplace
  • The MSP/Partner can control their end user’s use of the Veeam Cloud Connect by temporarily locking it from use   - typically with accounts receivable status
  • Complimentary to ConnectWise’s sales/licensing of on-premise Veeam BNR and Agent software


The ConnectWise Manage and Automate APIs allow for the exchange of data with the BDR software. These consolidate the backup set activities and the corresponding event ticketing management, the deployment management, the monthly billing reporting and the analytics on the data recovery / business continuity preparedness.

SG1 SG2 SG3
 

Integration

ConnectWise Manage ConnectWise Manage
ConnectWise Automate ConnectWise Automate

Documentation

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Support

  

Storage Guardian's ConnectWise Manage Integration and ConnectWise Automate Integration is certified via the ConnectWise Invent Program.  If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise support team can assist. For any other questions with this product or integration, please contact the Storage Guardian team directly to resolve any issues.

 

 

User Reviews

  • Shawn Weaver, Northeast IT Systems
    Storage Guardian has been great to work with! Omry, Jerry and his team have been very quick to respond to any issues we have discovered and resolution came quickly. It has made the cloud portion of our Veeam transition much easier. Looking forward to our continued relationship.
    Date: 11/18/2019 12:15 PM
    Was this review helpful? Yes No (0/0)
  • Nathan Spitalny, rdetech.com
    Unable to stop billing
    Date: 12/30/2018 11:06 AM
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  • Nathan Spitalny, RDE Technologies
    Was billed without warning.
    Date: 9/27/2018 11:23 PM
    Was this review helpful? Yes No (0/1)
  • Nathan Brejt, ID-Tech Solutions
    Has really been a pleasure working with Storage Guardian. Their support is responsive, pleasant, and knowledgeable. Their customer service has been top-notch. The software is reliable and effective. If any issues arose, they were addressed to our full satisfaction quickly and pleasantly. From getting the integration into Manage set up (which is really well designed and easy to use btw!) to onboarding new customers to restoring data, we are very happy we chose SG.
    Date: 6/29/2018 11:11 AM
    Was this review helpful? Yes No (0/0)
  • Chris Taylor, Progent Corporation
    20 hours in, multiple tickets later, agents still fail, scripts fail, documentation is still for 10.5... This has been a big waste of time.
    Date: 10/13/2017 4:59 PM
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  • Gary Abosch, Quality Business Solutions
    We've been using Storage Guardian for a while and the technical support team at SG is always responsive and helpful. We had some struggles in the beginning understanding the SG backup model because we went to them from another backup provider that based their quotas only on the total amount of data, rather than how many days of retention they kept. SG took repeated calls from us and patiently answered our questions and concerns until we finally understood the process. We're glad we chose SG.
    Date: 1/27/2017 1:40 PM
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  • David Herring, IT Kauai, Inc.
    Storage Guardian has proven to be an invaluable partner in enabling us to provide top notch backup and recovery services to our customers. Their software and cloud services have proven to be very reliable and their technical support has truly been excellent. And most importantly, when it comes down to it we've always been able to get our customer's data back! Highly recommended.
    Date: 7/17/2015 2:55 PM
    Was this review helpful? Yes No (0/0)

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