User Reviews

• Eric Wakkuri, DS Tech
  This service has been a wonderful efficiency improvement for our company. We have found the service to be very reliable as well.
  Date: 9/11/2019 11:13 AM
  Was this review helpful? Yes No (3/0)
• Jesse Armstrong, Greystone Technology
  We have a pretty complex setup and were able to get the product up and running very quickly. We had a few questions and got near immediate support. Very happy with the product.
  Date: 9/9/2019 1:49 PM
  Was this review helpful? Yes No (3/0)
• PREMANAND KRISHNAMURTHY, GeekTek IT Services Inc
  Dear Teams (Gozynta & ConnectWise) Simply spectacular partnership and a fantastic tool, if you got your basics right. It is right there in a very simple manner, follow the instructions and get going. It has worked for us, hope it would for all who attempt it. Heather has also done a great job in getting the explanations right there, area to improve being FAQs with Issue categorisation. Thanks
  Date: 9/9/2019 10:25 AM
  Was this review helpful? Yes No (3/0)
• PREMANAND KRISHNAMURTHY, GeekTek IT Services Inc
  Hey Guys and Support teams, This is a fantastic tool. Like earlier reviews, though it takes some time to set up and get the batch syncing right, it is really a simple and back to basics but powerful sync platform. I just loved the way Heather gave some indicators in the user guide and the help sections for trouble shooting. Overall a great experience !!! Way to go Gozynta & Connectwise...excellent partnership.
  Date: 9/6/2019 12:14 PM
  Was this review helpful? Yes No (3/0)
• Dan Lattuada, Pinnacle Technology Partners
  Have had great success using this. It takes some setting up, but once you have it setup everything seems to work great.
  Date: 11/14/2017 7:46 PM
  Was this review helpful? Yes No (5/0)
• Lauren Cullen, Carolina Phone and Data Services, Inc.
  I sometimes experience errors when importing invoices due to the QBO setup. However, they are usually easily fixed and the support is great. Setup can get tricky with sub-accounts, but the integration typically works well and with few issues.
  Date: 8/3/2017 12:48 PM
  Was this review helpful? Yes No (8/0)
• Jason Huggins, Blu Zone LLC
  Original Review: 8/29/2016 3:40:14pm Breaks infrequently - about once every 3 or 4 months. Does not honor quickbooks online settings. This integration unchecks the "Pay Online" option, as well as never filling in the email address. Error messages are not user-friendly. Frequently has minor errors that make no sense on the surface and need to be explained by Mobius/Connectwise. Finally, mobius and connectwise blame the problems on eachother when you call either one for support. Updated Review: 2/22/2017 11:00:15 AM This is better than nothing, but not by much. Mobius is missing features such as appropriate handling of credit memos. When confronted, they offer to charge you to make a custom module. Mobius changes features without warning. Last month I could have a product on a CW ticket, and all was well. This month, Mobius tells me I need to change my GL mappings so product shows as something other than product. Sadly, the only game in town. *review has been edited to combine feedback based on updated user experience
  Date: 2/22/2017 11:00 AM
  Was this review helpful? Yes No (7/7)
• Jeremy Porter, SomethingCool.com LLC
  Original Review: 11/14/2016 4:14:55 PM They just released a big update - which would be great if you weren't using it in production. The update broke everything - the entire integration needs setup again. Save yourself the headache and don't go with this product. Updated Review: 9/22/2016 5:23:47 PM It's not ready for prime-time. It works completely different from transferring to Quickbooks Desktop. It'll take you a LOT of time to get it all setup, again. It's not entirely the fault of CW, or Mobius - QBOnline is not ready for prime-time in my opinion, either. *review has been edited to combine feedback based on updated user experience
  Date: 11/14/2016 4:14 PM
  Was this review helpful? Yes No (5/8)
• Martina Haskins, Mobius Works
  Joel, we have worked with ConnectWise to add many new features, including the ability to send over service information; so, please feel free to test our new features to see if they align with your needs. Also, keep your eyes peeled for even more updates as we continue to move forward with ConnectWise on enhancements to this integration! :-)
  Date: 10/27/2015 3:21 PM
  Was this review helpful? Yes No (2/5)
• Jeannine Edwards, ConnectWise (Jeannine :))
  Hey there Joel, I came across your review, and I wanted to add a quick clarification: If the "Inventory: Summary Only" checkbox is NOT checked, the integration will provide some additional detail. Unfortunately today, there are limitations to QuickBooks Online's API that prevent the integration from applying invoice lines to different revenue accounts. Our integration partner on this connector is adding a work around to address the limitations of the QuickBooks API. Please check with the folks at Mobius Works to be sure if the detail that this integration provides meets your needs. We do have a large number of partners using this integration, so we want to make sure it is as robust as possible. You can also send your requests for enhancements to API@ConnectWise.com, and if the QBOL API allows for it, we will certainly add features/functionality. Thanks so much! Jeannine Edwards Director, ConnectWise Platform
  Date: 4/17/2014 2:16 PM
  Was this review helpful? Yes No (4/6)
• Joel Black, Black Bear Design Group, Inc
  This does not work very well. All services go across to Quickbooks as a generic "service" line on the P&L. I am told there is no way around this. If you have services and bill time, and need to show those different services in Quickbooks, this is not a good solution.
  Date: 3/21/2014 4:39 PM
  Was this review helpful? Yes No (6/6)