Connectwise:

• Integrated Contact Pod with the following capabilities:
  • End User Verification
  • Tech Verification
  • Quick Ticketing which accesses pre-configured and customizable ticket templates.
  • Secure Data Send
  • Chat

• Integrated Service Ticket Pod with the following capabilities:
  • End-User Verification
  • Tech Verification
  • Send Secure Data
  • Chat
  • All interactions are written in the service ticket Discussion or Internal Notes log.

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.