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Product Overview

"Using the Humanize IT framework what we have seen over time is an average annual increase in project revenue per client of approximately $10,000"
- Mike Giovaninni, Netwerks Strategic Services

Free QBR Toolkit!

Many companies know us as the vendor with the cool unicorn shirts, and as many have discovered, we are so much more.

Humanize IT is a client communication tool built to create genuine human connections that will save you time and increase revenue immediately. We accomplish this by helping great MSPs have conversations not presentations with client engagements. We focus on MSPs who want to deliver true strategy rather than just break-fix. We enable your staff to take a ‘top-down’ approach to IT strategy. 

Also, instead of requiring new processes and procedures that can take months or years to implement, our framework aligns with an MSP’s existing operations to increase perceived value with clients instantly.

Our engaging personas allow you to have dynamic topic-focused conversations using your existing PSA data. Whether you need to step into a CIO, CISO or QBR role. Our personas streamline the necessary data into a presentation that avoids analysis paralysis. This lets your clients easily see where they are and how you will improve their business.

Stop wasting time on PowerPoint presentations. Stop leaving cash on the table and losing track of opportunities with clients. Our Executive Personas, Custom Stack audits, and Client Engagement Scores ensure you know who meets with valuable contacts across all clients.

Enroll today and have all this within the next hour with our free trial!


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ConnectWise PSA


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HumanizeIT's ConnectWise PSA Integration is certified via the ConnectWise Invent Program.  If you need assistance with creating API members or integration setup please send a note to and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the HumanizeI team directly to resolve any issues.

User Reviews

  • Jamie Powter, Rivercity Solutions
    If you are seeking deeper engagement with clients, project revenue and profitability increase, a way to deliver standardised account management and more complex vCIO services that actually create a chargeable value proposition and build confidence in the future of your business by competing in a modern and relatable way - you should talk to Denes. Can't recommend highly enough.
    Date: 9/11/2016 7:55 PM
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  • Jason Piterak, CIS/ITGuardian
    RYC is the best program we have seen to jump-start your team into vCIO services. From training, to methods, to deliverables, to a full SAAS platform for delivery; Denes and his team has thought through the entire process. That includes how to keep from being buried in consulting work when you start offering vCIO This is a way of thinking about IT services that puts you in front of the CEO or business owner every time, because it is completely focused on offering business value to your clients.
    Date: 8/30/2016 3:02 PM
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  • Robby Hill, HillSouth
    The team at Reframe Your Clients is very knowledgeable about the MSP industry and works hard to customize and expand their offerings into services that help MSP's to grow into that "next level" of services for their clients. They have an awesome amount of training and materials to assist MSPs with their growth strategy. The integration with ConnectWise is just a bonus.
    Date: 8/23/2016 3:00 PM
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  • Rich Anderson, Imagine IT, Inc.
    Many solution providers offer to tweak your business model or improve your efficiency - but very few can offer to transform your offering. ReframeYourClients aims to guide those of us aiming for more...and to give us the tools, training, accountability and best practices to truly transcend technology support - to become Project Managers, TRUSTED advisors, and even vCIOs within the industry. Gaining access to the coveted "Seat at the Table" among client executives. Count me in.
    Date: 8/23/2016 12:03 AM
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  • Geno Frattini, Green Dot Active Solutions
    This is the future of Managed Services. The platform helps you start with a benchmark then plan and execute a continuous improvement cycle for your customers. The Connectwise integration nicely brings the whole process into Connectwise so you can work the same processes that you do today with projects and agreements. The MSP 2.0 vCIO platform is more than a tool. It's a big step forward in understanding the need to reframe your customers so their business can succeed with technology.
    Date: 8/22/2016 7:40 PM
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  • Clay Harris, WorkSmart, Inc.
    Reframe Your Clients is an excellent tool and we highly recommend it.
    Date: 8/22/2016 7:39 PM
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