CLIENT DISCOVERY by getKambium

Turn Every Client Conversation into Revenue, Retention, and a Strategic Relationship

Introduction

“The entire sales process is Discovery” — Kevin F. Davis, Author, Slow Down, Sell Faster!

Discovery is the foundation for winning new business, uncovering upsell opportunities, improving retention, qualifying leads, and strategic QBRs. It’s the engine of revenue growth.

getKambium gives MSPs a repeatable framework for high-impact Discovery conversations that:

• Surface client goals, risks, and priorities
• Align services with real business outcomes
• Uncover upsell/cross-sell opportunities
• Auto-generate roadmaps, budgets, proposals and quarterly reviews

…all with less time, less effort, and more impact.

It’s how high-performing MSPs prove value, build trust and revenue — consistently.

Highlights

Build a Scalable Discovery Engine

Use proven frameworks to lead repeatable client conversations that uncover real business needs

Auto-Build Proposals, Roadmaps, and QBRs

Generate branded, client-ready reports in minutes — no spreadsheets, no manual prep, no wasted time. 

Spot Revenue Opportunities in Every Meeting

Identify upsell and cross-sell gaps fast, and turn conversations into revenue-generating actions.

  • Overview

  • Integration

  • Support

Key Features

• Pre-loaded Questionnaires – Structured prompts to surface client needs, gaps, and upsell opportunities
• Discovery Frameworks – Templates aligned with service provider sales motions, ready to deploy
• Client-Ready Reports – Auto-generate professional, branded reports in minutes
• QBR Automation – Focus client meetings on business value and next steps
• Workflow Integration – OpenAPI support to connect with PSA tools, CRMs, and CS platforms

Requirements: getKambium Premium supports integration with ConnectWise PSA v4_6_release/apis/3.0

Features:

  • Automatically export qualified sales opportunities to ConnectWise PSA
  • Report on current configuration data, agreement details, tickets, initiatives (sales opportunities) and more
  • Export work plans to ConnectWise PSA ticket boards
  • Share client lists directly from ConnectWise

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Key Features

• Pre-loaded Questionnaires – Structured prompts to surface client needs, gaps, and upsell opportunities
• Discovery Frameworks – Templates aligned with service provider sales motions, ready to deploy
• Client-Ready Reports – Auto-generate professional, branded reports in minutes
• QBR Automation – Focus client meetings on business value and next steps
• Workflow Integration – OpenAPI support to connect with PSA tools, CRMs, and CS platforms

Integration

Requirements: getKambium Premium supports integration with ConnectWise PSA v4_6_release/apis/3.0

Features:

  • Automatically export qualified sales opportunities to ConnectWise PSA
  • Report on current configuration data, agreement details, tickets, initiatives (sales opportunities) and more
  • Export work plans to ConnectWise PSA ticket boards
  • Share client lists directly from ConnectWise

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

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