ESET Security

ConnectWise Certified

ESET’s award-winning security products are lightweight, fast and built with ConnectWise MSPs in mind.

Purchase From ConnectWise

This solution is available for purchase directly from ConnectWise via the ConnectWise Marketplace and the ConnectWise sales team.

To purchase from the Marketplace, click the “Buy Now” button
To purchase from the sales team, click the “Request more Info” button

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About ESET
For more than 30 years, ESET® has developed industry-leading IT security software and services, delivering instant, proactive protection against evolving cybersecurity threats for businesses worldwide. ESET’s award-winning security products are lightweight, fast and built with ConnectWise MSPs in mind.

ESET cybersecurity solutions are available for purchase through the ConnectWise Marketplace.
Review the ordering tab for more info, or click the pink “Buy Now” button to review purchasing options.

Be sure to check out the new ESET PROTECT Cloud bundle!

ESET DIRECT ENDPOINT MANAGEMENT – AUTOMATE INTEGRATION
The ESET Direct Endpoint Management solution directly connects ESET endpoints to your ConnectWise Automate console with no additional hardware, servers or software needed. Features include:

Automated endpoint deployment to ConnectWise Automate groups
Creation and assignment of ESET policies to ConnectWise Automate groups
Automatic mapping of ESET endpoints to ConnectWise Automate Agents

ESET PROTECT MANAGEMENT CONSOLE
The ESET PROTECT console offers a single pane of glass solution for endpoint management, offering complete network visibility, full security management, flexible reporting and automation. Features include the following:

Monitors and compares ESET endpoint seat counts against PSA agreements, and issues billing adjustments as necessary
Maps ESET endpoint products to ConnectWise Manage services and ESET static computer groups to CW Manage customer contracts
Allows MSPs to group ESET endpoints into existing groups and subgroups in the CW Manage database
Each ESET group corresponds with a customer account available in the CW Manage database

Additional offerings:

Endpoint Detection & Response (EDR) and Optimization
Cybersecurity Awareness Training
Premium Support (24/7/365)

Complimentary ESET Deployment and Upgrade Service
Let our ESET experts guide you through your initial deployment or upgrade to the latest version. This white glove service is at no cost for ConnectWise customers with an active ESET business license. Schedule your deployment today!

ConnectWise PSA

Requirements: ESET Remote Administrator 6.2+

Features:

Windows 7 and later non-server operating systems are supported.
Windows 2008 R2 or later server operating systems are supported.
.NET 4.6 framework is required.

ConnectWise Automate

Requirements: Directly connect endpoints to ConnectWise Automate with no additional hardware, servers or intermediary software. By default, the ESET DEM plugin deploys the latest ESET endpoint product versions.

System requirements:

ConnectWise Automate Server versions 11, 12 or 2019 (cloud or on-premises).

NOTE: The ESET DEM plugin for ConnectWise Automate is not compatible with computers managed by ESET Endpoint Encryption Enterprise Server.

Operating systems:

Windows 7 and later non-server operating systems are supported.
Windows 2008 R2 or later server operating systems are supported.
.NET 4.6 framework is required.

ESET Security Management Center (on-premise):
Single-pane of glass management of ESET Endpoints with advanced management and reporting options. Connect endpoints to ConnectWise Automate via ESET Remote Administrator plugins.
To use the ESET Remote Administrator Plug-in for ConnectWise, your system should meet or exceed the following requirements:

Use with ESET Remote Administrator 5.3 or later
Supported operating systems: Windows 7 and later non-server operating systems are supported. Windows 2008 R2 and later server operating systems are supported.
NET 4.5 framework is required for the ESET Remote Administrator Plug-in for ConnectWise.

Supported ESET Products:

For detailed provisioning and purchasing documentation, please click here.

Provision your NEW ACCOUNT or migrate your existing ConnectWise Agreement to usage-based billing by clicking the BUY NOW button.

When provisioning a new account or gaining license management ability for an existing account, you’ll choose an ESET product (cloud or on-premises management options available), add a product and quantity, and then be able to:
(1) Activate ESET’s cloud management console in EMA (ESET monthly license portal).
(2) Download and install ESET’s management console (on-premises version).
(3) Download and install ESET’s Automate plugin, the Direct Endpoint Management plugin for ConnectWise Automate, which allows customers to avoid a server or cloud console by using Automate to configure, deploy and manage ESET.

Get billed for your monthly usage based on licenses you’ve ordered that appear in your Marketplace account or ESET’s monthly license portal, EMA (both portals are integrated and synchronized).

Additional offerings:

Endpoint Detection & Response (EDR) and Optimization
Cybersecurity Awareness Training
Premium Support (24/7/365)

Integrations:

Direct Endpoint Management plugin for Automate

ESET Endpoint products are priced per device in most cases, with the exception of ESET Mail Security (per mailbox), Two-Factor Authentication and Cloud Office Security (per user), with monthly usage billed in arrears. Pricing is subject to change at any time. ESET is a third-party product sold and distributed by ConnectWise. The ConnectWise Privacy Policy is not applicable to the use of this third-party product.

For product or procurement questions please contact Marketplace@ConnectWise.com

For ESET related technical support questions or issues please contact ESET directly for assistance. You may choose the route that suits you best and their team looks forward to serving you!

ESET Technical Support – Phone, Live Chat, Email: https://www.eset.com/us/about/contact/
General Partner Hotline: 619-876-5490
Online Help (product documentation guides): https://help.eset.com/
Support Availability: North America (US, Canada, Caribbean)
Support hours: Mon-Fri, 6am – 5pm PT (excluding weekends & Holidays).
Premium Support 24/7/365: Paid option. For info contact ConnectWiseMSP@eset.com.

For ConnectWise application issues, please contact Help@ConnectWise.com.

Details

Overview

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Automated endpoint deployment to ConnectWise Automate groups
Creation and assignment of ESET policies to ConnectWise Automate groups
Automatic mapping of ESET endpoints to ConnectWise Automate Agents

Monitors and compares ESET endpoint seat counts against PSA agreements, and issues billing adjustments as necessary
Maps ESET endpoint products to ConnectWise Manage services and ESET static computer groups to CW Manage customer contracts
Allows MSPs to group ESET endpoints into existing groups and subgroups in the CW Manage database
Each ESET group corresponds with a customer account available in the CW Manage database

Additional offerings:

Endpoint Detection & Response (EDR) and Optimization
Cybersecurity Awareness Training
Premium Support (24/7/365)

Integration

ConnectWise PSA

Requirements: ESET Remote Administrator 6.2+

Features:

Windows 7 and later non-server operating systems are supported.
Windows 2008 R2 or later server operating systems are supported.
.NET 4.6 framework is required.

ConnectWise Automate

System requirements:

ConnectWise Automate Server versions 11, 12 or 2019 (cloud or on-premises).

NOTE: The ESET DEM plugin for ConnectWise Automate is not compatible with computers managed by ESET Endpoint Encryption Enterprise Server.

Operating systems:

Windows 7 and later non-server operating systems are supported.
Windows 2008 R2 or later server operating systems are supported.
.NET 4.6 framework is required.

Use with ESET Remote Administrator 5.3 or later
Supported operating systems: Windows 7 and later non-server operating systems are supported. Windows 2008 R2 and later server operating systems are supported.
NET 4.5 framework is required for the ESET Remote Administrator Plug-in for ConnectWise.

Supported ESET Products:

Ordering

Additional offerings:

Endpoint Detection & Response (EDR) and Optimization
Cybersecurity Awareness Training
Premium Support (24/7/365)

Integrations:

Direct Endpoint Management plugin for Automate

For product or procurement questions please contact Marketplace@ConnectWise.com

Support

For ESET related technical support questions or issues please contact ESET directly for assistance. You may choose the route that suits you best and their team looks forward to serving you!

ESET Technical Support – Phone, Live Chat, Email: https://www.eset.com/us/about/contact/
General Partner Hotline: 619-876-5490
Online Help (product documentation guides): https://help.eset.com/
Support Availability: North America (US, Canada, Caribbean)
Support hours: Mon-Fri, 6am – 5pm PT (excluding weekends & Holidays).
Premium Support 24/7/365: Paid option. For info contact ConnectWiseMSP@eset.com.

For ConnectWise application issues, please contact Help@ConnectWise.com.

ESET Security

ConnectWise PSA

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ESET Security

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ConnectWise PSA

ConnectWise Automate

Integrates with:

Categories:

Assets:

Details

Integrates with:

Categories:

Assets:

Overview

Integration

ConnectWise PSA

ConnectWise Automate

Ordering

Support

Reviews