ConnectWise Marketplace| Emersion

Product Overview
Integration
Documentation
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Product Overview

Billing automation for growing businesses

Emersion enables MSPs to become a one-stop IT shop for their customers, while also ensuring that invoices go out on time, every time.

Emersion is cloud-based and synchronises data to ConnectWise Manage in real-time, meaning that your data is always up to date, no matter which system your team prefer to work out of. We have deep integrations to hundreds of vendors worldwide and can integrate to any data source that you can throw at us.

Our system is flexible and customisable and has comprehensive functionality to handle multi-tiered environments.

Why Choose Emersion?

Real-Time Sync - Sync between ConnectWise Manage, Emersion and other connected systems.
Improve Profits - Usage and pro-rata charges calculation ensures you charge the full rate every time.
Sell Telco Services - Easily sell telco services with billing, service and provisioning automation.
Manage software licensing – Integrate Office365, Azure and other software licenses, usage feeds and updates automatically.
Invoice Templates - Custom invoice templates aggregate every service onto a single invoice.
Payment Automation - Take subscription payments automatically via credit card or direct debit.

Contact our sales team today at www.emersion.com/contact-sales.

Integration

ConnectWise Manage

Features:
- Easily sell voice, data and energy services –Emersion integrates to local carriers with advanced provisioning workflows that help your team efficiently manage the setup and activation of new orders. Usage and pro-rata charges are calculated automatically and applied to ConnectWise Manage agreements or Emersion invoices ensuring that your company never misses another bill run!
- Accept multiple payment methods – Emersion integrates to multiple payment gateways and vendors including Stripe, and many banks in Australia, New Zealand and Singapore. This means that your company can accept multiple payment methods including Credit Card, Direct Debit, ACH and more leading to faster invoice payment times. Many of the payment merchants we integrate to offer lower fees than more commonly used providers with integrations to ConnectWise Manage.
- Automate subscription billing – With Emersion, subscription billing becomes set and forget. Fees for managed services, hardware and usage charges are automatically applied to a single invoice and sent to the customer at the end of the payment period. The customer's account is automatically charged and reconciled. If payment fails, collections notifications can be sent automatically. This saves time, improves cash flow and leads to a better customer experience.
- Stop leakage on Microsoft CSP/365 and other licences – Most MSPs waste countless hours every year managing their customers O365 licences. This is a low margin product and when you factor in the staff time needed to manage each licence, takes months to become profitable. Emersion can automate the provisioning of O365 licences, meaning that every licence you sell will be profitable from day 1.
- Online Customer Portals – Emersion’s end-user portal can be embedded on your website and customised to match the look and feel of your brand. This has comprehensive functionality to help your customers view and manage their accounts online, make payments, update their details. Optional permissions and modules enable reports, service desk functionality and subscription management. This improves your customer experience while also reducing the number of inbound enquiries that your staff need to manage.
- Synchronise data from ConnectWise Manage to your accounting system – ConnectWise Manage users can synchronise customer and invoice details from ConnectWise Manage and Emersion to Xero, NetSuite and other accounting systems.
- API Integration – Emersion has hundreds of pre-built integrations to vendors, carriers, distributors, payment gateways and enterprise software platforms. Companies can also choose to integrate their internal systems and web applications via API.

Documentation

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Support

Emersion's ConnectWise Manage Integration is certified via the ConnectWise Invent Program. For any other questions with this integration, please contact the Emersion team directly to resolve any issues at servicedesk@emersion.com.

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