The integration of EcoStruxure IT Expert with ConnectWise PSA allows Managed Service Providers (MSPs) to manage the IT physical infrastructure for your customer’s storage, networking, and compute devices with automated power infrastructure alarm workflows from EcoStruxure IT Expert to the ConnectWise PSA ticketing system.  This allows MSPs to increase service team productivity by managing, tracking, and assigning critical, warning, and informational alarms automatically to ConnectWise ticketing boards from a single view.

The benefits of this new opportunity are many for MSPs:

• Grow your business and expand your current capabilities with new, recurring revenue streams through monitoring and managing physical infrastructure.
• Updated data from power and cooling infrastructure, accessed from anywhere, with real-time visibility into your department health and the ability to track KPIs from dashboards.
• Improve efficiency and streamline workflow in ticket creation and management.

To see first-hand how EcoStruxure IT can benefit your business model and your customers, we are offering you a free 30-day trial of EcoStruxure IT Expert! 

For a step-by-step guide to create a ConnectWise connector visit https://community.se.com/t5/Get-started-with-EcoStruxure-IT/ConnectWise-connector/ta-p/446920