Eaton

Eaton’s Intelligent Power Manager (IPM) provides automated protection at remote sites to help your clients avoid lengthy downtime due to power-related system crashes. 

ConnectWise Certified Integration
Integrated seamlessly with the ConnectWise platform.
  • Overview

  • Integration

  • Support

Eaton’s Intelligent Power Manager (IPM) provides automated protection at remote sites to help your clients avoid lengthy downtime due to power-related system crashes. Even when deployed within the cluster, IPM gracefully shuts down most IT servers, storage units and clusters. Having the graceful shutdown software at each location eliminates the worry of lost network connections that would prevent the software from starting a shutdown procedure. In addition, having the software internal to the cluster minimizes the need for additional IT gear which would need to be managed and introduce a single point of failure into the protected site. The Eaton plug-in for ConnectWise allows MSPs to see the events (on the Automate dashboard) of an automation as it progresses once it has been initiated.

The header has a space for the client’s name, location and the agent on the left side and a time stamp on the right side. The informational section has the name of the automation, the sequence that is running, the status and a time stamp. This projection onto Automate allows MSPs to understand the sequence of events that is in process so there are no surprises when they find that an ESXi host, VM or even a cluster has been gracefully shutdown.

A disaster avoidance software, IPM is part of the Eaton Brightlayer Data Centers suite that complements its vast portfolio of IT infrastructure components such as UPSs, rack PDUs, rackmount cooling, busway, surge protectors, KVMs and rack enclosures. For maximum business continuity, Eaton also offers predictive analytics, remote monitoring and maintenance service contracts.

ConnectWise Automate

Requirements: IPM 2.4.0 or higher

Features:

  • Gracefully shuts down most IT servers, storage units and clusters on an power event

  • Eliminates the worry of lost network connections that would prevent the software from starting a shutdown procedure

  • Allows MSPs to see the events (on the Automate dashboard) of an automation as it progresses once it has been initiated

Eaton's Automate Integration is certified via the ConnectWise Invent Program.

If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise PSA support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues.

Details

Overview

Eaton’s Intelligent Power Manager (IPM) provides automated protection at remote sites to help your clients avoid lengthy downtime due to power-related system crashes. Even when deployed within the cluster, IPM gracefully shuts down most IT servers, storage units and clusters. Having the graceful shutdown software at each location eliminates the worry of lost network connections that would prevent the software from starting a shutdown procedure. In addition, having the software internal to the cluster minimizes the need for additional IT gear which would need to be managed and introduce a single point of failure into the protected site. The Eaton plug-in for ConnectWise allows MSPs to see the events (on the Automate dashboard) of an automation as it progresses once it has been initiated.

The header has a space for the client’s name, location and the agent on the left side and a time stamp on the right side. The informational section has the name of the automation, the sequence that is running, the status and a time stamp. This projection onto Automate allows MSPs to understand the sequence of events that is in process so there are no surprises when they find that an ESXi host, VM or even a cluster has been gracefully shutdown.

A disaster avoidance software, IPM is part of the Eaton Brightlayer Data Centers suite that complements its vast portfolio of IT infrastructure components such as UPSs, rack PDUs, rackmount cooling, busway, surge protectors, KVMs and rack enclosures. For maximum business continuity, Eaton also offers predictive analytics, remote monitoring and maintenance service contracts.

Integration

ConnectWise Automate

Requirements: IPM 2.4.0 or higher

Features:

  • Gracefully shuts down most IT servers, storage units and clusters on an power event

  • Eliminates the worry of lost network connections that would prevent the software from starting a shutdown procedure

  • Allows MSPs to see the events (on the Automate dashboard) of an automation as it progresses once it has been initiated

Support

Eaton's Automate Integration is certified via the ConnectWise Invent Program.

If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise PSA support team can assist. For any other questions with this integration, please contact the vendor directly to resolve any issues.