Support

Domotz's ConnectWise Manage Integration is certified via the ConnectWise Invent Program.
If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist. For any other questions with this integration, please contact the Domotz team directly to resolve any issues
Domotz support queries can be logged by web or email, and are handled directly by Domotz’s support technicians. All support is unlimited and free. Tickets can be submitted to Domotz through the online support portal 24 hours a day, 7 days a week. The easiest way to submit a support ticket is by emailing support@domotz.com.
We respond quickly to all tickets. If you have technical questions about an agent, please send us your username and the MAC Address associated with your agent in question. Make sure emails from Domotz support don’t get lost: Add our email address (support@domotz.com) to your safe senders list.
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