Cynet

Cynet All-in-One natively provides the essential security technologies you need to protect your organization

  • Overview

  • Integration

  • Support

Cynet All-in-One natively provides the essential security technologies you need to protect your organization in one automated, simplified platform that delivers enterprise-grade protections with less manual effort and lower cost. And it’s backed by a team of security experts 24/7.

ConnectWise PSA

Features:

Problem: Customers who use Cynet and ConnectWise have to open a ticket for each Cynet alert manually. This can be particularly challenging for Managed Security Service Providers (MSSPs) that oversee multiple customers.

Solution: When a new alert is detected in Cynet, a ticket with all the details is automatically opened in ConnectWise. When an alert is resolved in Cynet, it is also closed in ConnectWise. 

Integration flow: https://help.cynet.com/en/articles/253-how-to-integrate-cynet-360-with-connectwise

Coming next: We will expand this integration to also support billing, updating ConnectWise agreements based on the customer's endpoint usage.

 

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.   

Details

Overview

Cynet All-in-One natively provides the essential security technologies you need to protect your organization in one automated, simplified platform that delivers enterprise-grade protections with less manual effort and lower cost. And it’s backed by a team of security experts 24/7.

Integration

ConnectWise PSA

Features:

Problem: Customers who use Cynet and ConnectWise have to open a ticket for each Cynet alert manually. This can be particularly challenging for Managed Security Service Providers (MSSPs) that oversee multiple customers.

Solution: When a new alert is detected in Cynet, a ticket with all the details is automatically opened in ConnectWise. When an alert is resolved in Cynet, it is also closed in ConnectWise. 

Integration flow: https://help.cynet.com/en/articles/253-how-to-integrate-cynet-360-with-connectwise

Coming next: We will expand this integration to also support billing, updating ConnectWise agreements based on the customer's endpoint usage.

 

Support

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.