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Product Overview

ScreenConnect is now ConnectWise® Control™
Remote Support That Just Works - Fast, easy-to-use remote support for solving your customers’ issues.

Quicker Customer Service: Control offers an enriched remote control experience that helps you solve problems faster. Even collaborate with another technician to both work on a single session simultaneously.

Customization: When you connect to a customer’s machine, customization keeps your brand front and center. Control provides a flexible, web-based solution that can be branded and customized. Change the logo, change the icons, localize the language, even integrate it into your own website. The sky is the limit!

Anytime, Anywhere Connectivity: Whether your customer is across the globe or across the street, access from anywhere gives you the ability to deal with issues wherever there is an Internet connection, and automatic reconnection keeps you connected when network conditions aren’t the best.


  • Remote Support: Establish on demand support sessions to control machines remotely and solve problems quickly. With ConnectWise® Control™, anyone, from tech to employee, can rely on remote control to make their jobs easier.
  • Remote Access: Remote access is a method of remote support where a persistent agent is installed on a target device. The model distinguishes itself from remote support in that it does not require a third party to actively assist in enabling the connection. Remote access is an effective means to connect to unattended servers, regularly install updates on employee or customer computers, or establish an unattended connection to virtual machines.
  • Remote Meetings: Built on years of innovative remote support development, ConnectWise® Control™, formerly ScreenConnect, remote meeting software simplifies the process of engaging multiple people in meetings, webinars, and other opportunities for idea exchange. Participants viewing a shared screen can record video, take screenshots, and chat with one another. This feature-rich tool can support an unlimited number of attendees.


ConnectWise Manage ConnectWise Manage
ConnectWise Automate ConnectWise Automate


ConnectWise Control's ConnectWise Manage Integration is certified via the ConnectWise Invent Program. 
 If you need assistance with integration implementation, please send a note to


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