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Serving as the remote monitoring and management piece of the ConnectWise® Business Suite™, ConnectWise Automate is the brainchild of an IT professional who struggled with the usual challenges and inefficiencies of a reactive IT maintenance and support model.
ConnectWise Automate was born out of the urgent need to eliminate technician inefficiencies and the desire to provide preventive and proactive IT services. Developed with cutting-edge, agent technology, ConnectWise Automate is the only IT management platform created by system administrators for system administrators to automate your IT services and eliminate inefficiencies.
HOW IT WORKS
ConnectWise Automate is a platform that enables IT to move at the speed of business, without the hidden costs of other IT management systems. Licensed as an agent-based technology, ConnectWise Automate delivers 5 capabilities that every IT professional needs for their journey from reactive to proactive IT service delivery.
When used with the complete ConnectWise Business Suite, ConnectWise Automate also plays a part in keeping CRM data current, driving service delivery efficiencies, simplifying contract and billing workflows, and much more.
FEATURES
Discovery
Know your environment and your clients’ environments. Remotely discover and inventory agent and agentless devices. Automatically deploy agents to supported endpoints.
Management
React fast with remote control, manage multiple machines at the same time without interrupting end users, and address vulnerabilities with patch management.
Monitoring
Find problems before they find you. Ignite your business with over 500 out-of-the-box monitors for desktops and servers.
Automation
Fix problems as soon as they’re found. Get started fast with over 400 out-of-the-box scripts for software distribution, proactive maintenance, and self-healing.
Integration
What about things outside of ConnectWise Automate? Enable next-level automation to reduce IT complexity and inefficient processes.
BENEFITS
When used to complete the ConnectWise Business Suite, ConnectWise Automate supercharges the CRM and service delivery features set while simplifying contract and billing workflows. Highlights of the ConnectWise Plugin:
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If you need assistance with plugin setup or if you are experiencing application issues please send a note to Help@ConnectWise.com and the ConnectWise support team can assist.
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