Auvik SaaS Management

ConnectWise Certified

Discover, manage, secure, and automate SaaS application operations in client environments with a powerful platform from Auvik.

Purchase From ConnectWise
  • Overview

  • Integration

  • Support

Auvik SaaS Management (ASM) provides MSPs with a tool that automates the discovery, oversight, and on-or-offboarding of their clients' SaaS applications, promoting security and compliance and helping you fulfill critical CIS controls on account & software inventory.

Discover and manage: Understand all SaaS apps in use and take control of your SaaS environments. Remove the guesswork and know what’s actually being used.

Maximize savings: Identify Shadow IT and SaaS app redundancy to cut unnecessary spending. Interweave cost savings and shadow IT into strategic QBRs and discussions with clients.

Reduce risks: Identify vendor security incidents, identify login sharing, and alert on personal account access for corporate apps.

Save yourself time: Automatically onboard or offboard users to SaaS apps as necessary, cutting operations time in half.

ConnectWise PSA

Requirements: Any version of ConnectWise PSA

Features:

  • Integration supports opening PSA tickets in the system and automatically routing tickets to the customer.
  • Subscribe reports & workflows for each client in the Reports and Workflows

Auvik's ConnectWise PSA Integration is certified via the ConnectWise Invent Program.
Auvik support queries can be logged by web or email, and are handled directly by Auvik’s support technicians. All support is unlimited and free. Tickets can be submitted to Auvik through the online support portal 24 hours a day, 7 days a week. The easiest way to submit a support ticket is by clicking this link: https://support.auvik.com           

Our goal is to respond quickly to all tickets, but sometimes things get busy. Please allow up to 24 hours for a reply during regular business hours of 8:30 a.m. - 5:30 p.m. ET, excluding weekends and holidays. Please DON'T submit multiple tickets for the same issue—this will keep multiple support reps from bothering you about the same thing. Make sure emails from Auvik support don’t get lost: Add our email address (support@auvik.com) to your safe senders list. 

Details

Overview

Auvik SaaS Management (ASM) provides MSPs with a tool that automates the discovery, oversight, and on-or-offboarding of their clients' SaaS applications, promoting security and compliance and helping you fulfill critical CIS controls on account & software inventory.

Discover and manage: Understand all SaaS apps in use and take control of your SaaS environments. Remove the guesswork and know what’s actually being used.

Maximize savings: Identify Shadow IT and SaaS app redundancy to cut unnecessary spending. Interweave cost savings and shadow IT into strategic QBRs and discussions with clients.

Reduce risks: Identify vendor security incidents, identify login sharing, and alert on personal account access for corporate apps.

Save yourself time: Automatically onboard or offboard users to SaaS apps as necessary, cutting operations time in half.

Integration

ConnectWise PSA

Requirements: Any version of ConnectWise PSA

Features:

  • Integration supports opening PSA tickets in the system and automatically routing tickets to the customer.
  • Subscribe reports & workflows for each client in the Reports and Workflows

Support

Auvik's ConnectWise PSA Integration is certified via the ConnectWise Invent Program.
Auvik support queries can be logged by web or email, and are handled directly by Auvik’s support technicians. All support is unlimited and free. Tickets can be submitted to Auvik through the online support portal 24 hours a day, 7 days a week. The easiest way to submit a support ticket is by clicking this link: https://support.auvik.com           

Our goal is to respond quickly to all tickets, but sometimes things get busy. Please allow up to 24 hours for a reply during regular business hours of 8:30 a.m. - 5:30 p.m. ET, excluding weekends and holidays. Please DON'T submit multiple tickets for the same issue—this will keep multiple support reps from bothering you about the same thing. Make sure emails from Auvik support don’t get lost: Add our email address (support@auvik.com) to your safe senders list.