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AlertOps

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Product Overview

AlertOps Integration with ConnectWise Manage integration allows End-To-End automation of the ticket lifecycle. Smart notifications provide enhanced visibility across the board. AlertOps helps simplify managing multiple SLA's, managing audit-trails, and keeping all tools in sync across the organization.

Integration

ConnectWise Manage ConnectWise Manage

Support

Currently this vendor is not Certified under ConnectWise Invent.  Please reach out directly to the vendor for integration implementation and/or support.

User Reviews

  • Scott Fitzgerald, GadellNet
    We switched to AlertOps after our last solution stopped supporting integration with CW. AlertOps' support is the best I've ever seen. Having an assigned solutions engineer means that I can get support from someone familiar with my set up. Implementation was difficult to do solo, but that assigned engineer made it look easy AND explained it in a way I could understand. Now I can manage most of it on my own. The mobile app is intuitive and my engineers using it have given all positive feedback.
    Date: 1/28/2021 1:27 PM
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  • Tyler Reynolds, MB Technology Solutions
    AlertOps is great! Super flexible to work with, robust platform, and tightly tuned into their customer's feedback. Very nice to work with.
    Date: 1/14/2021 3:26 PM
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  • Peter McIver, Virtuoso
    I've been working with the AlertOps team over the last few months, and have been genuinely astonished at what their product can do. The depth of this integration surpasses all others I have seen. If you put a bit of work into it, and can clearly outline what you are looking to achieve, the AlertOps team will support your vision right the way through. Super impressed with these guys!! https://virtuoso.tech
    Date: 11/19/2020 6:07 PM
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