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Product Overview

This is available to Purchase Through ConnectWise Marketplace. Review the ordering tab for more information or click the pink "Buy Now" button to review purchasing options


Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way.

With one solution, you and your clients gain access to backup, disaster recovery, AI-based malware and ransomware protection, security and management tools, file sync and share, and blockchain-based file notarization and e-signature services, all managed from a single console.

Included Services

Acronis Cyber Protect Cloud
#1 backup-as-a-service for service providers with AI-based ransomware protection

AI-powered integration of backup, data protection, cybersecurity, and management into a single solution

Gain a unique competitive advantage and increase your profitability with essential cyber protection tools at no cost or in a pay-as-you-go model, enabling you to build world-class services with little to no upfront costs and expand protection to every workload. To deliver the optimum levels of cyber protection, you can add additional advanced packs — Advanced Backup, Advanced Disaster Recovery, Advanced Security, and Advanced Management — which allow you to expand your services with the flexibility to mix and match based on your clients’ needs.

  • Acronis Active Protection — Stop malware and ransomware with our award-winning AI-based anti-ransomware technology, now with AI-based static and behavioral anti-malware analysis built in.
  • Vulnerability assessments — Identify and close the security gaps in your clients’ systems.
  • Multiple backup types — Back up disks/volumes (with all information required for the operating system to boot), individual files/folders, system states (for Microsoft Windows systems), or ESXi configurations.
  • Acronis Instant Restore — Cut RTOs to as little as 15 seconds by booting systems as a virtual machine directly from backup, without moving any data.
  • Microsoft 365 and Google Workspace protection — Safeguard client data by backing it up to ensure fast, reliable recovery.
  • Secure backups with AES-256 data encryption for data in transit and at rest.
  • Deduplication — Minimize storage requirements by detecting data repetition in backups and not storing identical data more than once.
  • Simple, at-a-glance monitoring and reporting
  • Centralized protection plans and group management
  • Auto discovery and remote installation
  • Predefined protection plans
  • Remote desktop assistance
  • Hardware inventory collection
  • Test failover in isolated network environments
  • Point-to-site VPN connection

Advanced Backup
Protect your clients’ data confidently with best-in-breed backup enhanced with cyber protection

  • Continuous data protection (CDP) 
  • Expanded backup support: Microsoft SQL clusters, Microsoft Exchange clusters, Oracle DB, and SAP HANA
  • Data protection map and compliance reporting
  • Scheduled backup reports
  • Notarization and eSigning of backed-up files

Advanced Security
Full-stack anti-malware solution integrated with data recovery and endpoint management

  • URL filtering
  • Exploit prevention
  • Enhanced signature-based detection
  • Anti-malware scans of data in the Acronis Cloud: Offload client endpoints to enable more aggressive scans and ensure malware-free backups
  • Forensics data in backups 
  • Smart protect plans
  • Automatic allowlisting
  • Safe recovery: AV definition updates and anti-malware scans as Remote device wipe
  • Windows anti-malware management

Advanced Management
Powerful tools for better management of clients’ protection with less resources, enabling wider solution consolidation

  • Automated patch management
  • Software inventory collection
  • Drive health monitor
  • Fail-safe patching
  • Report scheduling

Advanced Disaster Recovery
Add disaster recovery services with the flip of the switch

  • Production and test failover to Acronis Cloud
  • Runbooks: disaster recovery orchestration
  • VPN-less deployment option
  • IPsec multisite VPN support, L2 site-to-site open VPN
  • Multiple templates
  • Custom DNS configuration

Solution Reviews

Best Enterprise Data Center Recovery and Backup Software of 2018        Best SaaS Backup Software by G2

Acronis Security Industry Recognition

Solution Highlights

  •   A-la-carte services portfolio
  •   Centralized services delivery
  •   Multi-tenant management portal
  •   Reseller management
  •   SaaS and hybrid deployment options
  •   20+ protected platforms
  • Unmatched storage options
  • Software-defined storage
  • 100% pay-as-you-go pricing
  • Comprehensive white-labeling
  • Integration with service provider tools
  • APIs and SDKs for custom integrations
IT Nation 2023: Best Breakout Session Vendor Award Winner! 


ConnectWise PSA
ConnectWise Automate
ConnectWise ScreenConnect
ConnectWise RMM

How to set up an integration between Acronis Cyber Cloud and ConnectWise Manage: A real-time training

How to Use the Acronis Data Cloud Plugin for ConnectWise Automate:

ConnectWise Control extension spotlight: Acronis Cyber Cloud integration:


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For detailed provisioning and purchasing documentation, please click here.

Provision your NEW ACCOUNT, Migrate your existing ConnectWise Agreement to usage based billing, or Transfer your billing to ConnectWise by clicking the BUY NOW button.

When provisioning a new account, you'll create your tenant and gain access to the Acronis portal. Utilize this portal or the ConnectWise Automate plug in, to add machines and backup jobs as needed, and get billed for your monthly storage use or licenses. No need to enter a quantity for each product, or come back to our marketplace to make changes.

Products Available:
• Acronis Cyberprotect v9 Standard
• Acronis Cyberprotect v9 Advanced 
• Acronis Cyberptotect v9 Disaster Recovery
• Acronis Files Cloud
• Acronis Notary Cloud

Acronis has two pricing models, Capacity - based on the storage amount per month, Per Device - based on the quantity of each device used per month. Monthly usage is billed in arrears and on your billing anniversary date. Pricing is subject to change at any time. Acronis is a 3rd party product that ConnectWise distributes. The ConnectWise Privacy Policy is not applicable to the use of this 3rd party product.

For more information or questions you have please reach out to your Account Manager or email


For Acronis related technical support questions or issues, please contact Acronis directly for assistance. You may choose the route that suits you best and their team looks forward to serving you!

Acronis Technical Support

Useful Links

Engineers are required to check the documentation, knowledgebase, and forums before submitting a case. This will also speed up the resolution of cases:

Acronis's Manage/PSA and Automate integration is certified via the ConnectWise Invent Program. For ConnectWise application issues, please contact

Acronis's ConnectWise Platform Integration is certified via the ConnectWise Invent Program. 
If you need assistance with integration implementation, please submit a ticket through the ITSupport247 portal or send a note to  The ConnectWise Platform support team will work with the Acronis team to resolve any issues.


User Reviews

  • David Merriman, cloudworxs®
    At cloudworxs®, we use Connectwise Automate with the Acronis Cyber Cloud plugin. It is a great integration and allows the technicians to view, update, manage and resolve any possible issues via a single pane of glass.
    Date: 12/15/2020 10:12 AM
    Was this review helpful? Yes No (0/0)
  • Greg Knopp, Virtual Technologies Group
    The plugin for Acronis Backup Cloud is fantastic. We needed to easily and quickly deploy a backup solution to 8000 agents across the country. Having the ability to control the deployment, as well as set globally policies and jobs, made it an easy decision for us to partner with Acronis and use their solution.
    Date: 3/30/2017 7:41 AM
    Was this review helpful? Yes No (2/0)

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