AutoElevate

Overview
Integration
Support

AutoElevate’s integration with ConnectWise Manage enables service providers to seamlessly track and control client’s admin privileges in a simple and painless way. In one touch the technician can expedite 30 minutes worth of work into only 30 seconds including ticketing, documentation, time entry, and communication back to the client.

ConnectWise PSA

Requirements: There is a 1 Time Integration Fee

Features:

Tickets for each client privilege request are created automatically.
Detailed notes of client request and actions are included into ticket automatically.
Machine and application security are summarized and color coded for quick reference by the technician and include links to additional research resources.
Technicians are assigned to the ticket when action is taken along with Status/Type/Sub-Type being set, machine configuration being added, and time entry including work type included automatically.

ConnectWise Automate

Requirements: Automate Version 11+

Features:

Automate deployment scripts make roll-out of the AutoElevate Agent easy
Agents are deployed silently and in audit mode by default
Deployment using the script builds companies and locations in the AutoElevate Admin Portal automatically

Currently this vendor is not Certified under ConnectWise Invent.

Please reach out directly to the vendor for integration implementation and/or support.

Details

Overview

Integration

ConnectWise PSA

Requirements: There is a 1 Time Integration Fee

Features:

Tickets for each client privilege request are created automatically.
Detailed notes of client request and actions are included into ticket automatically.
Machine and application security are summarized and color coded for quick reference by the technician and include links to additional research resources.
Technicians are assigned to the ticket when action is taken along with Status/Type/Sub-Type being set, machine configuration being added, and time entry including work type included automatically.

ConnectWise Automate

Requirements: Automate Version 11+

Features:

Automate deployment scripts make roll-out of the AutoElevate Agent easy
Agents are deployed silently and in audit mode by default
Deployment using the script builds companies and locations in the AutoElevate Admin Portal automatically