Acronis Cyber Cloud

Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way.

Purchase From ConnectWise
  • Overview

  • Integration

  • Ordering

  • Support

 

Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way.

With one solution, you and your clients gain access to backup, disaster recovery, AI-based malware and ransomware protection, security and management tools, file sync and share, and blockchain-based file notarization and e-signature services, all managed from a single console.

Included Services

Acronis Cyber Protect Cloud
#1 backup-as-a-service for service providers with AI-based ransomware protection

AI-powered integration of backup, data protection, cybersecurity, and management into a single solution

Gain a unique competitive advantage and increase your profitability with essential cyber protection tools at no cost or in a pay-as-you-go model, enabling you to build world-class services with little to no upfront costs and expand protection to every workload. To deliver the optimum levels of cyber protection, you can add additional advanced packs — Advanced Backup, Advanced Disaster Recovery, Advanced Security, and Advanced Management — which allow you to expand your services with the flexibility to mix and match based on your clients’ needs.

  • Acronis Active Protection — Stop malware and ransomware with our award-winning AI-based anti-ransomware technology, now with AI-based static and behavioral anti-malware analysis built in.
  • Vulnerability assessments — Identify and close the security gaps in your clients’ systems.
  • Multiple backup types — Back up disks/volumes (with all information required for the operating system to boot), individual files/folders, system states (for Microsoft Windows systems), or ESXi configurations.
  • Acronis Instant Restore — Cut RTOs to as little as 15 seconds by booting systems as a virtual machine directly from backup, without moving any data.
  • Microsoft 365 and Google Workspace protection — Safeguard client data by backing it up to ensure fast, reliable recovery.
  • Secure backups with AES-256 data encryption for data in transit and at rest.
  • Deduplication — Minimize storage requirements by detecting data repetition in backups and not storing identical data more than once.
  • Simple, at-a-glance monitoring and reporting
  • Centralized protection plans and group management
  • Auto discovery and remote installation
  • Predefined protection plans
  • Remote desktop assistance
  • Hardware inventory collection
  • Test failover in isolated network environments
  • Point-to-site VPN connection

Advanced Backup
Protect your clients’ data confidently with best-in-breed backup enhanced with cyber protection

  • Continuous data protection (CDP) 
  • Expanded backup support: Microsoft SQL clusters, Microsoft Exchange clusters, Oracle DB, and SAP HANA
  • Data protection map and compliance reporting
  • Scheduled backup reports
  • Notarization and eSigning of backed-up files

Advanced Security
Full-stack anti-malware solution integrated with data recovery and endpoint management

  • URL filtering
  • Exploit prevention
  • Enhanced signature-based detection
  • Anti-malware scans of data in the Acronis Cloud: Offload client endpoints to enable more aggressive scans and ensure malware-free backups
  • Forensics data in backups 
  • Smart protect plans
  • Automatic allowlisting
  • Safe recovery: AV definition updates and anti-malware scans as Remote device wipe
  • Windows anti-malware management

Advanced Management
Powerful tools for better management of clients’ protection with less resources, enabling wider solution consolidation

  • Automated patch management
  • Software inventory collection
  • Drive health monitor
  • Fail-safe patching
  • Report scheduling

Advanced Disaster Recovery
Add disaster recovery services with the flip of the switch

  • Production and test failover to Acronis Cloud
  • Runbooks: disaster recovery orchestration
  • VPN-less deployment option
  • IPsec multisite VPN support, L2 site-to-site open VPN
  • Multiple templates
  • Custom DNS configuration


Solution Reviews

 

Best Enterprise Data Center Recovery and Backup Software of 2018

Best SaaS Backup Software by G2

Acronis Security Industry Recognition

Solution Highlights

  • A-la-carte services portfolio

  •   Centralized services delivery

  •   Multi-tenant management portal

  •   Reseller management

  •   SaaS and hybrid deployment options

  •   20+ protected platforms
  • Unmatched storage options

  • Software-defined storage

  • 100% pay-as-you-go pricing

  • Comprehensive white-labeling

  • Integration with service provider tools

  • APIs and SDKs for custom integrations

Additional Resources:

ConnectWise PSA

Requirements: ConnectWise PSA v2015.6+

Features:

  • Provsioning of Acronis Cyber Cloud services to new and existing ConnectWise clients from the ConnectWise PSA console
  • Automatic creation of tickets for backup, recovery, or quota-related issues in the ConnectWise PSA console
  • Automatic billing of backup clients in the ConnectWise PSA console based on their usage of Acronis Cyber Cloud

 

ConnectWise Automate

Requirements: ConnectWise Automate versions 12 or 2019

Features:

  • Readily provision new Acronis Cyber Cloud clients from the ConnectWise Automate console
  • Remotely install/update/uninstall the protection agent on protected machines
  • Easily assign/control/revoke protection plans to one or to many machines
  • Effortlessly monitor backup status for errors and warnings inside the ConnectWise Automate console
  • Proactively respond to backup events by leveraging native ConnectWise Automate reporting, ticketing, and alerting

 

ConnectWise ScreenConnect

Requirements: Currently only Windows machines are supported

Features:

  • Install and update the protection agent remotely – on individual machines or on a group of them
  • Configure and apply backup policies to machines in bulk via protection plans
  • Monitor the status of a device, using alerts and/or via the dashboard

 

ConnectWise RMM

Features:

  • Alerts
  • Device Monitoring
  • NOC Services
For detailed provisioning and purchasing documentation, please click here.

Provision your NEW ACCOUNTMigrate your existing ConnectWise Agreement to usage based billing, or Transfer your billing to ConnectWise by clicking the BUY NOW button.

When provisioning a new account, you'll create your tenant and gain access to the Acronis portal. Utilize this portal or the ConnectWise Automate plug in, to add machines and backup jobs as needed, and get billed for your monthly storage use or licenses. No need to enter a quantity for each product, or come back to our marketplace to make changes.

Products Available:
• Acronis Cyberprotect v9 Standard
• Acronis Cyberprotect v9 Advanced 
• Acronis Cyberptotect v9 Disaster Recovery
• Acronis Files Cloud
• Acronis Notary Cloud

Acronis has two pricing models, Capacity - based on the storage amount per month, Per Device - based on the quantity of each device used per month. Monthly usage is billed in arrears and on your billing anniversary date. Pricing is subject to change at any time. Acronis is a 3rd party product that ConnectWise distributes. The ConnectWise Privacy Policy is not applicable to the use of this 3rd party product.

For more information or questions you have please reach out to your Account Manager or email Marketplace@ConnectWise.com.

For Acronis related technical support questions or issues, please contact Acronis directly for assistance. You may choose the route that suits you best and their team looks forward to serving you!

Acronis Technical Support

Useful Links
Engineers are required to check the documentation, knowledgebase, and forums before submitting a case. This will also speed up the resolution of cases:

Acronis's PSA and Automate integration is certified via the ConnectWise Invent Program. For ConnectWise application issues, please contact Help@ConnectWise.com.

 

Acronis's ConnectWise Platform Integration is certified via the ConnectWise Invent Program. 
If you need assistance with integration implementation, please submit a ticket through the ITSupport247 portal or send a note to pst@connectwise.com.  The ConnectWise Platform support team will work with the Acronis team to resolve any issues.

Overview

 

Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way.

With one solution, you and your clients gain access to backup, disaster recovery, AI-based malware and ransomware protection, security and management tools, file sync and share, and blockchain-based file notarization and e-signature services, all managed from a single console.

Included Services

Acronis Cyber Protect Cloud
#1 backup-as-a-service for service providers with AI-based ransomware protection

AI-powered integration of backup, data protection, cybersecurity, and management into a single solution

Gain a unique competitive advantage and increase your profitability with essential cyber protection tools at no cost or in a pay-as-you-go model, enabling you to build world-class services with little to no upfront costs and expand protection to every workload. To deliver the optimum levels of cyber protection, you can add additional advanced packs — Advanced Backup, Advanced Disaster Recovery, Advanced Security, and Advanced Management — which allow you to expand your services with the flexibility to mix and match based on your clients’ needs.

  • Acronis Active Protection — Stop malware and ransomware with our award-winning AI-based anti-ransomware technology, now with AI-based static and behavioral anti-malware analysis built in.
  • Vulnerability assessments — Identify and close the security gaps in your clients’ systems.
  • Multiple backup types — Back up disks/volumes (with all information required for the operating system to boot), individual files/folders, system states (for Microsoft Windows systems), or ESXi configurations.
  • Acronis Instant Restore — Cut RTOs to as little as 15 seconds by booting systems as a virtual machine directly from backup, without moving any data.
  • Microsoft 365 and Google Workspace protection — Safeguard client data by backing it up to ensure fast, reliable recovery.
  • Secure backups with AES-256 data encryption for data in transit and at rest.
  • Deduplication — Minimize storage requirements by detecting data repetition in backups and not storing identical data more than once.
  • Simple, at-a-glance monitoring and reporting
  • Centralized protection plans and group management
  • Auto discovery and remote installation
  • Predefined protection plans
  • Remote desktop assistance
  • Hardware inventory collection
  • Test failover in isolated network environments
  • Point-to-site VPN connection

Advanced Backup
Protect your clients’ data confidently with best-in-breed backup enhanced with cyber protection

  • Continuous data protection (CDP) 
  • Expanded backup support: Microsoft SQL clusters, Microsoft Exchange clusters, Oracle DB, and SAP HANA
  • Data protection map and compliance reporting
  • Scheduled backup reports
  • Notarization and eSigning of backed-up files

Advanced Security
Full-stack anti-malware solution integrated with data recovery and endpoint management

  • URL filtering
  • Exploit prevention
  • Enhanced signature-based detection
  • Anti-malware scans of data in the Acronis Cloud: Offload client endpoints to enable more aggressive scans and ensure malware-free backups
  • Forensics data in backups 
  • Smart protect plans
  • Automatic allowlisting
  • Safe recovery: AV definition updates and anti-malware scans as Remote device wipe
  • Windows anti-malware management

Advanced Management
Powerful tools for better management of clients’ protection with less resources, enabling wider solution consolidation

  • Automated patch management
  • Software inventory collection
  • Drive health monitor
  • Fail-safe patching
  • Report scheduling

Advanced Disaster Recovery
Add disaster recovery services with the flip of the switch

  • Production and test failover to Acronis Cloud
  • Runbooks: disaster recovery orchestration
  • VPN-less deployment option
  • IPsec multisite VPN support, L2 site-to-site open VPN
  • Multiple templates
  • Custom DNS configuration


Solution Reviews

 

Best Enterprise Data Center Recovery and Backup Software of 2018

Best SaaS Backup Software by G2

Acronis Security Industry Recognition

Solution Highlights

  • A-la-carte services portfolio

  •   Centralized services delivery

  •   Multi-tenant management portal

  •   Reseller management

  •   SaaS and hybrid deployment options

  •   20+ protected platforms
  • Unmatched storage options

  • Software-defined storage

  • 100% pay-as-you-go pricing

  • Comprehensive white-labeling

  • Integration with service provider tools

  • APIs and SDKs for custom integrations

Additional Resources:

Integration

ConnectWise PSA

Requirements: ConnectWise PSA v2015.6+

Features:

  • Provsioning of Acronis Cyber Cloud services to new and existing ConnectWise clients from the ConnectWise PSA console
  • Automatic creation of tickets for backup, recovery, or quota-related issues in the ConnectWise PSA console
  • Automatic billing of backup clients in the ConnectWise PSA console based on their usage of Acronis Cyber Cloud

 

ConnectWise Automate

Requirements: ConnectWise Automate versions 12 or 2019

Features:

  • Readily provision new Acronis Cyber Cloud clients from the ConnectWise Automate console
  • Remotely install/update/uninstall the protection agent on protected machines
  • Easily assign/control/revoke protection plans to one or to many machines
  • Effortlessly monitor backup status for errors and warnings inside the ConnectWise Automate console
  • Proactively respond to backup events by leveraging native ConnectWise Automate reporting, ticketing, and alerting

 

ConnectWise ScreenConnect

Requirements: Currently only Windows machines are supported

Features:

  • Install and update the protection agent remotely – on individual machines or on a group of them
  • Configure and apply backup policies to machines in bulk via protection plans
  • Monitor the status of a device, using alerts and/or via the dashboard

 

ConnectWise RMM

Features:

  • Alerts
  • Device Monitoring
  • NOC Services

Ordering

For detailed provisioning and purchasing documentation, please click here.

Provision your NEW ACCOUNTMigrate your existing ConnectWise Agreement to usage based billing, or Transfer your billing to ConnectWise by clicking the BUY NOW button.

When provisioning a new account, you'll create your tenant and gain access to the Acronis portal. Utilize this portal or the ConnectWise Automate plug in, to add machines and backup jobs as needed, and get billed for your monthly storage use or licenses. No need to enter a quantity for each product, or come back to our marketplace to make changes.

Products Available:
• Acronis Cyberprotect v9 Standard
• Acronis Cyberprotect v9 Advanced 
• Acronis Cyberptotect v9 Disaster Recovery
• Acronis Files Cloud
• Acronis Notary Cloud

Acronis has two pricing models, Capacity - based on the storage amount per month, Per Device - based on the quantity of each device used per month. Monthly usage is billed in arrears and on your billing anniversary date. Pricing is subject to change at any time. Acronis is a 3rd party product that ConnectWise distributes. The ConnectWise Privacy Policy is not applicable to the use of this 3rd party product.

For more information or questions you have please reach out to your Account Manager or email Marketplace@ConnectWise.com.

Support

For Acronis related technical support questions or issues, please contact Acronis directly for assistance. You may choose the route that suits you best and their team looks forward to serving you!

Acronis Technical Support

Useful Links
Engineers are required to check the documentation, knowledgebase, and forums before submitting a case. This will also speed up the resolution of cases:

Acronis's PSA and Automate integration is certified via the ConnectWise Invent Program. For ConnectWise application issues, please contact Help@ConnectWise.com.

 

Acronis's ConnectWise Platform Integration is certified via the ConnectWise Invent Program. 
If you need assistance with integration implementation, please submit a ticket through the ITSupport247 portal or send a note to pst@connectwise.com.  The ConnectWise Platform support team will work with the Acronis team to resolve any issues.

Reviews