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  • Overview

  • Integration

  • Support

Captain's Chair is a platform that helps MSPs give their clients a full understanding of the value they receive by delivering an integrated dashboard that identifies the proactive services being performed. It also offers a competitive differentiation that helps MSPs win new business by building trust through providing transparency to clients.

ConnectWise PSA

Requirements: Captain's Chair (v2.7) integrates with the most updated version of ConnectWise Manage.

Features:

  • Captain's Chair highlights the proactive tickets being performed so MSPs can better display their value to clients.

  • Provides asset management related information including warranty data so MSPs can better facilitate life cycle management.

  • Displays Project Management so MSPs can effectively communicate and set expectations with their clients.

  • Enhances visibility to customer satisfaction scores so clients can see how MSPs are performing.

ConnectWise Automate

Requirements: Captain's Chair (v2.7) integrates with the most updated version of ConnectWise Automate.

Features:

  • Pulls data directly from Automate to provide visibility into performance of IT infrastructure.

  • Shows Resource Summary information so MSPs can highlight hardware that needs to be replaced.

  • Displays server usage data along with down times so MSPs can have better conversations around infrastructure upgrades.

  • Captain's shows tickets generated from Automate so MSPs can better highlight what services they are proactively providing for clients.

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Business Intelligence
PSA Integration

Details

Integrates with:

This integration has not been certified by ConnectWise.

Categories:
Business Intelligence
PSA Integration

Overview

Captain's Chair is a platform that helps MSPs give their clients a full understanding of the value they receive by delivering an integrated dashboard that identifies the proactive services being performed. It also offers a competitive differentiation that helps MSPs win new business by building trust through providing transparency to clients.

Integration

ConnectWise PSA

Requirements: Captain's Chair (v2.7) integrates with the most updated version of ConnectWise Manage.

Features:

  • Captain's Chair highlights the proactive tickets being performed so MSPs can better display their value to clients.

  • Provides asset management related information including warranty data so MSPs can better facilitate life cycle management.

  • Displays Project Management so MSPs can effectively communicate and set expectations with their clients.

  • Enhances visibility to customer satisfaction scores so clients can see how MSPs are performing.

ConnectWise Automate

Requirements: Captain's Chair (v2.7) integrates with the most updated version of ConnectWise Automate.

Features:

  • Pulls data directly from Automate to provide visibility into performance of IT infrastructure.

  • Shows Resource Summary information so MSPs can highlight hardware that needs to be replaced.

  • Displays server usage data along with down times so MSPs can have better conversations around infrastructure upgrades.

  • Captain's shows tickets generated from Automate so MSPs can better highlight what services they are proactively providing for clients.

Support

🛠 Need Help? We’ve Got You.
QuickTix is built to be simple—but if you need assistance, our team is here to support you every step of the way.

🧩 What’s Included:
Email support during standard business hours (Mon–Fri)
Access to our QuickTix Knowledge Base
Setup documentation for ConnectWise Manage integration
Fast responses from real humans who understand MSP life

📬 Support Contact:
Email: help@tryquicktix.com

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