Tenfold’s solution allows companies to dig deep into their business history and aggregates all data, including sales, service, and marketing, and provides a unified view of customer that users can access in real time. All contact points and interactions with customers are captured back into their ConnectWise CRM, like business call, email, text, and chat, reducing manual data entry.
Connect ConnectWise Manage to Your Phone System and start capturing every business call, email, text, and chat on your ConnectWise Manage.
• Click to Dial • Automatically Log Calls • Immediately recognize callers with inbound/outbound screen-pops • Streamline case management and data capture workflow • Reduce Average Handle Time (AHT) • Eliminate Manual Searching • Notes, Next Steps & Dispositions • Support Blind & Warm Transfers • Support Custom Objects, Cases, Opportunities
For support, please contact firstname.lastname@example.org.
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
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