ucplus operates against an extensive range of telephone systems (PBXs) and provides click to dial and screen popping with the ConnectWise application. Collaborative features such as chat and presence are available as standard and can operate seamlessly across multiple telephone systems and sites.
Trial licenses are free for 30 days should you wish to try this product.
ucplus allows users to integrate with contacts in ConnectWise Manage. When configured, dialing is performed by using ConnectWise Manage’s built-in dialing methods.
When on a call, if the called or calling party's contact information are in the ConnectWise Manage contact database then this will be detected and a ConnectWise Manage button will be shown. When the button is pressed the associated contact record will appear.
Using the Address book, the ConnectWise Manage contact database will also be searched and the results displayed. Users can then select a contact and access the record or dial directly using the mouse
Dialing from ConnectWise Manage
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
There are currently no reviews.
Share your thoughts with other Partners
Only registered users can write reviews. After signing in, we'll redirect you back here.