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CentralPoint by Relyenz

ConnectWise Certified
CentralPoint is a central portal for all things backup. It integrates with multiple backup vendors to provide real-time statistics and combines with ConnectWise to monitor agreements and ticketing status.
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Features and Benefits:

  • Receive notifications on when an agreement needs attention
  • Review your backups as a whole to see where your MSP stands
  • Sync agreements and configurations to tickets to understand things more clearly
  • Configure ticketing alerts in the same place for all your different backup solutions

CentralPoint acts as a single pane of glass for all of your backup solutions.  It integrates seamlessly with ConnectWise to provide real-time data and insight like how many tickets you have open, what trends your techs are encountering, and what agreements are coming to a close.   

  • Monitor and sync agreements and configurations to accurately identify common themes and problems
  • Understand trends and see how specific devices operate over time
  • Review the status of all your backups from one location

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CentralPoint's ConnectWise Integration is certified via the ConnectWise Invent Program.
If you need assistance with integration implementation, please send a note to Help@ConnectWise.com .  The ConnectWise support team will work with the CentralPoint team to resolve any issues.

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