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InteGreat Web Services by Collabrance LLC

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  • ConnectWise Manage Certified

Product Overview

InteGreat™ makes it easier to interact with Collabrance, a Master MSP, while remaining in ConnectWise. This ticketing integration allows MSPs to seamlessly and securely view customer data and intelligence in real-time. Now Collabrance and MSPs can work more cohesively and efficiently on the same ticket to resolve customers’ IT.

Collabrance LLC, a U.S. Based Master Managed Service Provider, offers a fully outsourced technology suite for Solution Providers. We offer partners a low risk way to quickly and profitably scale their managed services business by focusing on revenue generating opportunities. Our portfolio of standardized technology services, proven processes, and sales coaching, results in exceptional customer satisfaction and remote resolution rates. In addition to a Service Desk and NOC, Collabrance provides education, tools, personal assistance and access to best practices.

Integration

ConnectWise Manage ConnectWise Manage

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Support

Collabrance's InteGreat ConnectWise Manage Integration is certified via the ConnectWise Invent Program.  If you need assistance with creating API members or integration setup please send a note to Help@ConnectWise.com and the ConnectWise Manage support team can assist.

Please reference the below links for addtional assistance:

  • For InteGreat setup instructions, please click here.
  • For InteGreat user instructions, please click here.
For any other questions with this integration, please contact the Collabrance team directly to resolve any issues: integrations@collabrance.com

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Collabrance

How To Overcome Your Managed Services Provider (MSP) Challenges With A Master MSP

When partnering with the right Master MSP, more and more high-performing MSPs are discovering they can earn higher margins and receive higher customer satisfaction scores as a result.


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