Instantly create Tickets, Time Entries, Notes, Schedule Entries, and Activities directly from Slack. Start working and tracking in real time by making it easy for technicians to create and update Tickets. The time for creating new Tickets goes from minutes to seconds with one line Ticket creation. Keep better track of incoming work with Craftybot for ConnectWise Manage. https://www.cwkanban.com/craftybot-slack-chat-bot-integration-for-connectwise-manage/
Craftybot v2.2.1, confirmed to work with Manage v2019.2 but should likely work with v2017 and beyond. Slack account required. One-time setup on a Debian/Ubuntu server (you provide the hosting)
Create a Ticket with Craftybot in seconds, and a link to your new Ticket will be provided immediately. Add a Schedule entry, Time entry, or notes immediately all from the same Slack channel, or direct message.
Link directly to your tickets in Slack by prepending it with "T#". Craftybot will pick this up and provide a link to share with the channel. Search for Tickets, Companies, Boards, and more without leaving Slack.
Purchase includes: User manual, Video training, and the Python source code (but no right to re-distribute)
For 12 months after purchase: Lead developers available in a slack channel on your slack account for assistance and support (Best effort, when online) We will manage, maintain, and monitor the Slackbot operations on that server
Currently this vendor is not Certified under ConnectWise Invent. Please reach out directly to the vendor for integration implementation and/or support.
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